Check out the Recruiter Dashboard tutorial and other training videos and resources in the Recruiter University!
NOTICE: VIOLATION OF ANY OF THE LISTED TEN COMMANDMENTS OF RECRUITING MAY RESULT IN THE IMMEDIATE AND PERMANENT TERMINATION OF YOUR CONTRACT WITHOUT NOTICE, COMPENSATION, OR REFUND.
1. Put nothing in writing to the Driver that could get you in trouble (quoting exact pay etc).
2. Always properly pre-qualify & present the jobs and the Carriers.
3. Only submit complete applications every time, and NEVER sign releases for drivers!
4. Don’t Spam applications (submitting the same driver for multiple carriers at the same time).
5. The CUSTOMER (Driver and Carrier) is always right.
6. Always search out the answer yourself before asking, we don’t want you to lose a driver because you’re waiting on an answer from us.
7. Any theft, misuse, or fraudulent activity involving of any of the data or information owned, provided by, or obtained in the service of IMC, LLC and its subsidiaries, will be prosecuted to the fullest extent of the law, and will result in the immediate and permanent termination of your contract.
8. Do not try to claim a driver contact as your own unless and until you have made contact with that driver and at a minimum, completed a Pre-Screening Questionnaire. Until a completed Pre-Screening is on file, that driver is considered Unclaimed.
9. Do not try to steal or reassign driver contact ownership or application ownership from another recruiter. We have multiple ways to tell if and when a status is changed and by whom. It’s a game you cannot win, and one that will result in immediate and permanent termination of your contract.
10. Remember that you are representing IMC Professional Driver Services when you’re dealing with drivers, carriers, or other recruiters. Always conduct yourself in a courteous and professional manner. If we receive too many complaints from drivers or carriers, your contract will be immediately and permanently terminated.
BULLETIN BOARD:
NOTE: If you use the Intelius service to help gather information about your applicants, be aware that those reports are not FRCA compliant and should not be used exclusively to disqualify any applicant. A phone call must still be made to the driver in order to:
1. Allow for a positive ID to make sure you ran the report on the right person
2. Provide the driver an opportunity to offer any clarifications regarding their record
3. Obtain referrals to other qualified drivers (offering a $200 referral fee per hire)
4. Send the Intelli-app link to get their information on file
NOTE: All drivers are checked against the Driver Record Repository prior to being imported into HubSpot, and any pertinent information is added to the notes on the driver’s profile page at that time. Information in the Driver Record Repository may be reflected in the driver’s status. That said, the repository is continually updated with new information daily, so it never hurts to check again before calling the driver.
REMINDERS:
– BEFORE TAKING OWNERSHIP OF A HUBSPOT CONTACT, BE SURE TO GO TO YOUR EMAIL AND DOWNLOARD THE PDF OF YOUR DRIVER’S PRE-SCREENING, THEN ATTACH IT TO THEIR HUBSPOT PROFILE!
– DO NOT SEND EMAILS DIRECTLY FROM HUBSPOT, AS THIS WILL AUTOMATICALLY SET YOU AS THE OWNER OF ANY DRIVERS EMAILED. FOR THIS REASON ALL EMAILS SHOULD BE SENT ONLY FROM YOUR IMCPDS EMAIL ACCOUNT!!!
10/21/25 – NATIONAL CARRIERS next available orientation for TRAINEES is 11/03/2025, and they still are not accepting any applicants with a criminal history until further notice. Students/Trainees MUST have graduated in the past 6 months with no carrier in between graduation and applying to NCI. If the Driver is sitting and not driving for 12 months, they should be submitted to Swift instead. National is still offering a $3,000 sign on bonus for EXPERIENCED DRIVERS ONLY!
7/30/25 – Introducing the all new IMC Marketing Department, where you can now order up to 2,000 of your own personalized IMC Professional Driver Services business cards, print out posters with tear slips, find ideas of where to use them, and more! You can also find our comprehensive list of job boards and aggregators, complete with information and direct links, and a step by step guide for placing sponsored ads with a landing page on Facebook!
4/30/25 – Remember that you may now send the application link to drivers to fill out, but you MUST have a confirmation number before you enter them into Driver Management. Once we receive the application, it will be forwarded to you for review. Once you have a complete application you can email Jen with any additional necessary information to be added to the application on file.
4/15/25 – We have a new and improved, interactive Pre-screening Form! A couple highlights include additional questions that will automatically show up based on answers to previous questions when more information is needed, and tells you at the end of the form whether or not the driver is a good candidate based on responses (doesn’t have 3 strikes), and when you submit the form you will receive an email with a PDF of the completed form ready to save and attach to the driver’s HubSpot profile. Printing it out is no longer necessary. And last but not least, the driver’s name is in the subject of the email making it easy for identifying and searching.
3/17/25 – PAM is now offering a $2,500 SIGN ON BONUS to experienced OTR drivers (does not apply to TJ Maxx account).
3/13/25 – Check out the What to Expect from Driver Expectations video. It’s also posted in the Recruiter University’s Industry Insights section
9/4/24 – TA DEDICATED does NOT have any manual transmission trucks available at this time. They ONLY have automatics until further notice!
5/17/24 – When recruiting DB Schenker TEAMS, the drivers MUST already know each other. We CANNOT match TEAMS on our own.
4/11/24 – NATIONAL CARRIERS is now offering a $3,000 sign on bonus for EXPERIENCED DRIVERS ONLY!
CONTACT OWNERSHIP POLICY
Any leads that you generate and import into HubSpot will remain yours. For driver leads provided by IMC, the first person to talk to a driver, COMPLETE A PRE-SCREENING AND ATTACH IT TO THAT DRIVER’S HUBSPOT PROFILE takes ownership of that contact for 30 days or the expiration/suspension of their account; whichever comes sooner. If you do not get the driver a seat within 30 days, and/or if you go 30 days without contact, they become fair game again.
If you get a driver hired, you retain ownership for 6 months, since that’s the minimum amount of time we recommend for a driver to keep a seat. We recommend following-up with your drivers at 3 month increments to check in and find out how they feel about the job, whether or not the carriers represent it accurately, what the like/dislike, and if they’re ready to make a change.
NOTE: AT THE END OF EACH DAY ANY HUBSPOT CONTACTS THAT DO NOT HAVE A COMPLETED PRE-SCREENING FORM ATTACHED WILL AUTOMATICALLY BE REVERTED TO NO OWNER AND FAIR GAME FOR ALL RECRUITERS. MAKE SURE YOU’RE PRE-SCREENING YOUR DRIVERS AND ATTACHING THE FORMS TO THE DRIVERS’ HUBSPOT PROFILES!!!!
SCOREBOARD FOR THE WEEK OF 10/13 – 10/19/2025
Recruiting Resources
PURCHASE 1-ON-1 TRAINING SESSIONS
APPLICATION STATUS LOOKUP
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HOVER OVER EACH ITEM FOR ADDITIONAL INFORMATION
TIME CLOCK
TIDIO CHAT (The website chat feature)
EMAIL
HUBSPOT (Watch the Tutorial Video)
DRIVER RECORD REPOSITORY (To check for problem drivers)
PRE-SCREENING FORM
INTELIUS: MVR & BACKGROUND REPORTS LOGIN (Click here for info)
INTELLI-APP LINK (Watch the Tutorial Video)
DRIVER MANAGEMENT (New Application Submission)
RECRUITERS BOOK (Watch the Tutorial Video)
GLOSSARY
CARRIER COMPARISON CHEAT SHEET
SWIFT 60 DAY & DO NOT HIRE SCHOOL LISTS
IMC MARKETING DEPT
EXTENSION LIST
CLICK HERE TO ACCESS OUR SOP AND TUTORIAL VIDEOS IN THE RECRUITER UNIVERSITY!