OPEN IN CHROME AND BEGIN PRE-SCREENING
CARRIER DETAILS
PROCEED TO APPLICATION FOR WILEY SANDERS: DRY BULK
CODE: OWSDB
AVG PAY $1,000-$1,470/wk & BENEFITS
HOME WEEKLY (USUALLY 2 FULL DAYS)
99% D&H, 100% NO-TOUCH FREIGHT
QUALIFICATIONS:
MINIMUM 6 MONTHS, VERIFIABLE OTR EXPERIENCE WITHIN THE LAST YEAR
MUST BE AT LEAST 21 YEARS OF AGE AND HAVE HELD A US DRIVER’S LICENSE FOR THE LAST 12 CONSECUTIVE MONTHS
***See the CARRIER SPREADSHEET and the QUALIFICATIONS SECTION on the CARRIER DETAILS PAGE for more qualification requirements.***
PLEASE NOTE: Wiley Sanders is one of the few carriers that require the driver to fill out one of their own applications.
HIRING AREA
MUST LIVE WITHIN 150 MILE RADIUS OF TROY, AL
LIVE CALL SCRIPTS
IS YOUR DRIVER POTENTIALLY QUALIFIED FOR THIS JOB?
– Do they live within the hiring area?
YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS
“Hello, can I speak with _____? Hi this is __________ with ________. How are you doing today? I’m calling about an application you had submitted recently on indeed for a Class A CDL OTR Truck Driver – Home Weekly route.”
“The job we’re talking about today is an OTR route delivering dry bulk freight throughout all 48 states and parts of Canada. It’ll be 99% D&H, 100% no touch freight. You’ll be home weekly making an average of $1,000-$1,470 per week.”
“Does that sound like something you’d be interested in?”
COMMON OBJECTIONS
THE PAY RATE IS TOO LOW
HOME DAILY ACCOUNTS
“I understand what you’re saying, but you have to realize that with these local accounts the fact that you’re home in your own bed everyday is basically part of the compensation. Most drivers are willing to take a bit less pay in exchange for that benefit. And most home daily jobs also require you to start with a night driving shift because the more desirable day shifts go to the drivers with seniority; typically those with years and years on that account.
REGIONAL & OTR ACCOUNTS
“I understand what you’re saying, but I’ll bet they didn’t guarantee you a certain amount of miles or pay per week. You need to understand that I talk to drivers every single day who took a job because the pay rate sounded really good, but now they’ve been sitting at the house for two weeks with a shiny brand new truck in the yard just waiting to get dispatched on a load. Their bills aren’t getting paid and so they call me back to ask if the job we talked about is still available. Sadly in most cases the answer ends up being no.
“The important difference here is freight volume. The carrier I’m trying to set you up with is a strong national carrier with excellent, reliable freight volume who is going to be able to make sure you’re getting your mileage in ever week. (and if applicable) this job has a guaranteed weekly pay of $________, so you’re going to be making money whether that truck moves an inch or not.
I DON’T WANT TO DRIVE AT NIGHT
“Most of the jobs we have require night driving at least to start. The more desirable day routes typically go to the drivers that have been on the job the longest; and that’s especially true for the local home daily jobs. Also, if you’re going to hold out for a day-time driving job, then there’s probably going to be a little less pay that what you’d be getting driving the night routes. Simply because, just like with home daily jobs, since they’re more popular routes they can get away with paying a little less on those accounts.
I DON’T LIKE THAT CARRIER
ME OR SOMEONE ELSE HAS HAD A BAD EXPERIENCE WITH THAT CARRIER
“Let me ask you this: As long as the paychecks clear when you go to cash them, what difference does it really make whose logo is painted on the side of the truck? I mean I understand if you or someone you know had a bad experience once, or maybe you’ve heard rumors about someone who did. But just like any other national company, there are good employees and there are bad ones. It doesn’t necessarily reflect on the entire company and all their employees.
“The other side of that coin is that if it’s someone else that had a bad experience, then you’ve got to realize that you and I weren’t there. We don’t really know the actual circumstances around any situation because there are always two sides to every story, and you’re making important, life-changing calculations for your own life and career based on the single side of someone else’s story. And for every bad experience you’ve heard about, I can name ten drivers who love that carrier and brag about them all the time. If you have a bad experience with a Walmart employee we don’t generally boycott Walmart for the rest of our lives. And likewise, a lousy dispatcher from Houston or wherever isn’t going to be in (DRIVER’S AREA). In fact, they probably won’t be tolerated at that carrier for long at all if they’re making their drivers quit, or asking them to do something illegal…
THAT CARRIER HAS A BAD REPUTATION
“There are certain carriers who are willing to give first time drivers a seat, and problem drivers a second chance. And fortunately that’s the case, otherwise there would be no place for new drivers to cut their teeth and gain the experience they need to progress in their career. And there aren’t very many drivers out there who have a perfectly clean driving record with no dings whatsoever for as long as they’ve been in a truck.
“At the end of the day what I’m proposing is just a temporary job; not a marriage. This is a strong and reputable carrier with really nice late model trucks and they boast a pretty high retention rate. They keep their drivers out on the road earning with good, steady freight volume, and this job will provide you with an immediate opportunity to earn good money while adding more experience to your resume so that we can get you an even better job a few months down the road. Some of their drivers may not be the best there ever was, but they’re earning paychecks that clear the bank every week. In your time there you can prove the stereotype wrong. Go out there and be the best driver on the road.
TOO MUCH HOME TIME
“Most of our carriers are more than happy to let you stay out longer and take less home time if you’d rather keep your wheels turnin’ and earnin’. I’ll double check with the carrier to make sure that’s the case with this particular account, and I’ll also put you in direct contact with one of their reps so that you can ask them any other questions that you might think of.
“In the meantime, let me go ahead and get a good application on file for you. These seats are extremely competitive, and our best shot at securing a seat for you is to go ahead and get your application submitted as soon as possible, because this particular account is really popular and tends to close quickly, so it’s important that we go ahead and get your hat in the ring as quickly as possible, while we still can. Once I have a completed application on file you’ll never have to do another application with us again. With each subsequent job you take through us we just update your info and send it on to the carriers for you, allowing for a much quicker, easier, and streamlined application process for you.
I HAVE TO TALK TO MY SPOUSE…
“Hey I can totally understand and appreciate that. We want everyone to be on the same page and excited about this opportunity. But I’ll tell you what, instead of you having to try and memorize and repeat all the important information about this job, how about we get on the phone with him/her on a 3-way call, so that way I can give both of you all the information at the same time? That way I can answer any questions he/she may have as well. Can we do that right now?
IF NOT NOW, SET UP A TIME WHEN YOU CAN CALL THE DRIVER BACK TO INITIATE A 3-WAY CALL.
YES IT DOES!
“OK, so first of all, let me ask you this..”
-What is it you’re currently doing, and what’s got you looking for a change today?
– Are you at least 21 years old?
– Do you have at least 6 months verifiable OTR experience within the last year?
IF YES, DO THE PRE-SCREENING, THEN
IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED
“OK, so far everything looks good. Let me go ahead and give you all the details about the job and the carrier from top to bottom, and at the end if you have any questions I’ll be happy to track down any additional information for you that I don’t already have.”
DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE
THE CLOSE
“Did you have any other questions about the job or the carrier that I didn’t cover?”
(If you don’t have the answer or can’t find it, assure the driver that they will be contacted by a carrier rep and can ask more detailed questions within the next 24-48 hours)
THE ‘COME TO JESUS’ MEETING
“It looks like we may have a good match here and I’m confident that I can get you this seat. But before I submit your application with my name on it I need to make sure this is the job you want. If there are any other opportunities you’re interested in or waiting to see about, then I’d encourage you to go ahead and see about those jobs and then get back with me once you’re ready to commit to this opportunity.”
“When I submit an application to one of my carriers, I’m giving them the assurance that I have a qualified driver who wants the job and is committed to taking the seat if they get the offer. If that isn’t you then that’s fine, it’s not going to hurt my feelings, but I have to protect my reputation with our carriers”.
“If you’re ready to get orientation scheduled then I can go ahead and get your application submitted right now. And when this carrier sees our apps come in, they tend to put those up at the top of the stack because they know we bring them a lot of really good, highly qualified drivers.”
“Would you like to go ahead and get your application in process today?”
IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS
“Well, unfortunately it sounds like this position may not be the best fit for you, but I do have another job in mind that I think may be perfect if you’d like to hear about that.”
I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU
“Unfortunately, it sounds like this position may not be the best fit for you, but like I said, we work with more than 50 carriers, so let me get some additional information from you so we can get you into our system and then I’ll give you a call as soon as I find a better fit for you.
“The job you applied for was an OTR position, home weekly. Is that what you’re looking for, or how much home time are you needing to get?
“Are you willing to do some unloading for higher pay or do you prefer more of a Drop & Hook situation? And what kind of pay range do you need for a job to make sense for you?”
(Remind your driver that the home daily and no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs do). Take notes on the driver’s responses and preferences.
“I’m going to send you our intelli-app link. Once you fill that out and submit it we’ll be able to see what we have that you may be interested in and qualified for. At that point I can just give you a call back and if you love the job we’ll have most of what we need to get an application submitted for you right away.
“Be sure to save my number so that you’ll know it’s me because if I call you back then it means I’ve found something that I think you’ll love!
NO THANKS…
“That’s the job you had applied for. What is it you’re actually wanting? (listen to the response)
ONCE YOU HAVE ENOUGH INFORMATION, GO TO GOOGLE EARTH TO LOOK FOR JOBS IN THE APPLICANT’S AREA THAT MEET THEIR PREFERENCES. IF YOU NEED MORE INFORMATION, CONTINUE WITH THE FOLLOWING PROBING QUESTIONS:
“What’s your preference on home time? Are you willing to do some unloading or do you prefer more of a Drop & Hook situation? And what kind of pay are you looking for?”
(Keep in mind, and remind your driver that the home daily, no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs) Take notes on the driver’s responses and preferences.
I DO HAVE SOME OTHER OPTIONS
GO TO THE JOB PAGE FOR THE RECOMMENDED JOB
I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU
“Let me go ahead and ask you just a few more questions to finish up our intake sheet and then I’ll get you off the phone. I think I may have some other jobs in your area that might be a better fit for you.
DO THE PRE-QUAL
“Okay [DRIVER], I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something and if you love the job, then we’ll already have most of what we need to get an application submitted for you right away.
SEND THE INTELLI-APP LINK TO YOUR DRIVER:
INTELLIAPP LINK HERE
VOICEMAIL SCRIPT
“Hi, [Driver] this is _____ with _____. I’m trying to reach you regarding an application you had submitted recently on indeed for a Class A CDL OTR Truck Driver – Home Weekly route. Please give me a call back as soon as you can at _____. Thank you and have a great day!”
NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER
“Hello, can I speak with __________? Hi , this is _________ with _________. How you doing today? I’m calling about an application you had submitted recently on indeed for a Class A CDL OTR Truck Driver – Home Weekly route.”
“I’ve been looking over your information and it looks like…
GO OVER POTENTIALLY DISQUALIFYING INFORMATION WITH THE DRIVER AND VERIFY ACCURACY TO OFFICIALLY DQ THEM.
THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ
“Unfortunately, due to those factors I’m not going to be able to get you this seat today. But like I said before, we do work with lots of different carriers with lots of different qualifications and driver needs.
“I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something. Then if you love the job we’ll already have most of what we need to get an application submitted for you right away. So be sure to save my number so you’ll know it’s me calling you back!
SEND THE INTELLI-APP LINK TO YOUR DRIVER:
INTELLIAPP LINK HERE
VOICEMAIL SCRIPT
“Hi, [Driver] this is ________ with _______. I’m trying to reach you regarding an application you had submitted recently on indeed for a Class A CDL OTR Truck Driver – Home Weekly route. Please give me a call back as soon as you can at _______. Thank you and have a great day!”
JOB DETAILS
This is an OTR route delivering DRY BULK FREIGHT throughout all 48 states and parts of Canada. It’ll be 99% D&H, 100% no touch freight.
You’ll be home one night through the week and most weekends running an average of 2,500-3,000 miles per week. (This account requires the driver to park the truck at the terminal in Troy for time off. Be sure they’re aware that they will need transportation to commute.)
Compensation will be based on mileage. Your rate will depend on verifiable experience and range from $0.40-$0.49 CPM. There is accessorial pay in various forms but based on mileage alone your weekly pay will range from $1,000-$1,470. The current sign on bonus of $1,000 will be paid out at $250 on the first payroll check and $750 after 6 months of employment as long as the safety requirements have been met.
NEXT, GO OVER THE BENEFITS PACKAGE
QUALIFICATIONS
The following table is general carrier info. Pay attention to the qualifications listed in red on the job info page for that job’s specific qualifications/requirements
Pre-Qualifications | |
Minimum Age | At least 21 years of age |
Minimum Experience (tractor Trailer/OTR) | At least 6 months OTR, tractor trailer experience in the last year * Local experience is not counted |
Moving Violations | No more than 3 in the past 3 years |
Policy on License suspensions | None in the past 3 years |
DOT Recordable Accidents | No more than 2 in the past 3 years; Depends on severity and fault Must not have been intentional ever |
Incidents | None in the past year |
Ticket / Accident / Incident Combo | None in the past year |
Maximum Major Moving Violation |
None in the past year to include; -Speeding in a construction zone -Following too close -Leaving the scene of an accident -Violation of an out-of-service order Automatic DQ’s No 15 or over speeding tickets |
Max. Number of Jobs- in the last 3 years | Case by case |
Policy Against Unemployment- even if it is accounted for | Case by case |
Terminated Applicants | Will review |
Felony Convictions – How old must they be? Based off the conviction date? What are the “silver bullets”? |
-At least 7 years old from conviction date -If incarcerated, must be out for at least 5 years and have a clean record -No drug charges ever * All other charges will be reviewed |
Misdemeanors- How old must they be? Automatic DQ’s? |
-At least 7 years old from conviction date -If incarcerated, must be out for at least 5 years and have a clean record -No drug charges ever * All other charges will be reviewed |
DUI/DWI- What is the max number and what time frames do they need to fall outside of? |
No DUI or DWI ever in a lifetime |
Is Haz-Mat Required? Is there a grace period for driver to obtain it? |
No, Hazmat is not required. |
Reimbursed for Haz-Mat? | Yes, with valid receipt(s) |
DOT Physical Requirements | Driver MUST complete a DOT Physical at orientation at no charge to the Driver |
Drug Screening | Urine |
Other Automatic DQ’s. | No failed/refused drug or alcohol test in a lifetime |
BENEFITS
MEDICAL/DENTAL/VISION/LIFE INS
PAID ORIENTATION/TRAINING/VACATION
401K RETIREMENT PLAN (COMPANY MATCH 4%)
$200.00 Veteran Appreciation Bonus for any US Veteran hired. They MUST have a DD214.
NEXT, GO OVER EQUIPMENT INFO
EQUIPMENT INFO
Wiley Sanders trucks range from 2016-2020, no brand new trucks. They have automatics and a few 10 speeds. The top speed is 69-70mph.
Trucks are permanently assigned and can be taken home for Dry Van but not for Bulk. Riders are allowed at no charge and pets must be less than 35lbs.
The W900’s have an APU and a fridge. The 2019 and below Freightliners have an EPU and no fridge. 2020 and above do have a fridge but not an EPU. All the trucks have a bunk heater, plus they idle. They are also equipped with a 2500 watt inverter. There are no cameras.
NEXT, GO OVER CARRIER INFO
CARRIER INFO
Wiley Sanders is an established company founded by a trucker. They currently offer OTR routes for company solo and team drivers delivering van and dry bulk freight.
Presentation | |
Sign-On Bonus | $1,000.00 Sign on Bonus for OTR $250.00 will be added to the first payroll check $750.00 will be issued at 6 months of employment as long as the safety requirements are met $200.00 Veteran Appreciation Bonus for any US Veteran hired. They MUST have a dd214 |
Driver Types | Company Solo Drivers Company Team Drivers |
Types of Runs & Equipment | OTR Van OTR Dry Bulk Cameras: None |
Transmission Type | Automatics A few 10 speed trucks |
Average age of tractor | Age ranges from 2016-2020 No brand new trucks |
Is truck permanently assigned to the driver? | Yes |
Truck Speed | 69MPH – 70MPH |
Can truck be taken home for time off? | Yes for Van No for Dry Bulk |
Is truck equipped with Invertors / APU’s? | W900’s have an APU and a refrigerator 2019 and below Freightliners have an EPU and no refrigerator 2020 and above do have refrigerators but not an EPU They have a bunk heater, plus they idle All of the trucks are equipped with a 2500 watt inverter At this time we do not have any brand new trucks |
% of Drop and Hook | 99% |
% of No Touch | 100% |
Pay Scale (Solo) | See Pay tab below |
Pay Scale (Team) | See Pay tab below |
Type of Driver Pay | HHG Mileage Guide |
When are drivers paid? | Weekly Fridays |
How are drivers paid? | Check Direct Deposit |
Pay Increase | Yearly |
Primary Running Areas | All 48 states and parts of Canada |
Average Miles per wk. | 2500-3000 miles per week |
Average Length of Haul | 400-500 miles |
Home Time / Days Out | Van: Out 14 days/Home 2 days Dry Bulk: Home 1 night/week & most weekends |
Average Weekly Pay | See Pay Sheet & Bonus Information |
Driver Vacation Info | One week paid vacation after one year of service Two weeks after two years of service |
EZ Pass provided | Yes |
Pre-Pass Provided | Yes |
Toll Cards Provided |
Yes |
Layover Pay | None |
Dock Detention Pay | None |
Multi-Stop Pay | None |
Canada/NYC | Not forced |
Safety Bonus | Quarterly & yearly safety bonuses |
Rider Policy | Yes, at no charge |
Pet Policy | Yes, no more than 35 lbs |
Is there 24 hour dispatch? | Yes |
Qualcomm Provided | Yes |
Is per diem optional? | $66.00 per day Optional |
Paid Orientation | $200.00 Paid in first check once driver is dispatched |
How long is Orientation | 4 days |
Orientation is held where? | Troy, AL |
What day does orientation start / end? | Monday – Thursday 8:00 a.m. – 5:00 p.m. |
Lodging Provided | Yes |
Meals Provided (Breakfast / Lunch / Dinner) | Lunch Dinner |
Travel Provided (Bus / Plane /Car Rental) | Bus ticket provided Will reimburse for gas, one way, if driver insists on driving himself with a dated receipt |
Insurance Starts When? | Blue Cross & Blue Shield of Alabama |
Single Cost Per Week | Employee: $44.00 per week Employee & Spouse: $119.00 per week |
Family Cost Per Week | Employee: $187.00 per week |
Vision Insurance | Available |
Dental Insurance | Available |
Life Insurance | Available |
401 (k) Retirement Plan | 401K plan administered by TransAmerica Retirement Services 4% company match |
NEXT, GO OVER ORIENTATION INFO
ORIENTATION INFO (WILEYSORT)
Orientation will be 4 days long (Monday-Thursday), paid at $200 on the first check after dispatch and held in Troy, AL. Lodging will be provided as well as lunch and dinner.
A bus ticket will be provided for travel and the company will reimburse for gas, one way, if the driver insists on driver themselves (with a valid, dated receipt).
USE ‘WILEYSORT’ IN MAPPING FOR ORIENTATION LOCATION
UPON COMPLETION OF THE PRESENTATION, RETURN TO THE CLOSE