MET EXPRESS: REGIONAL

CODE: RMER

AVG PAY $1,300-$1,400/wk & BENEFITS
HOME WEEKLY FOR FULL 48 ON WEEKENDS
DRY VAN FREIGHT
60% D&H, 100% NO-TOUCH FREIGHT

QUALIFICATIONS:

HIRING AREA
LIVE CALL SCRIPTS

IS YOUR DRIVER POTENTIALLY QUALIFIED FOR THIS JOB?
– Do they live within the hiring area?

YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS

“Hello, can I speak with _____? Hi this is __________ with _____. How are you doing today? I’m calling about an application you had submitted recently on indeed for a Regional Class A CDL Truck Driver – Home Weekly route.”

“The job we’re talking about today is a regional route delivering dry van freight throughout the Eastern states. It’ll be 60% D&H, 100% no touch freight. You’ll be out for 5 days and home weekends for
48 hours making an average of $1,300-$1,400 per week with a $1,200 per week guarantee.”

“Does that sound like something you’d be interested in?”

COMMON OBJECTIONS
THE PAY RATE IS TOO LOW
HOME DAILY ACCOUNTS
REGIONAL & OTR ACCOUNTS
I DON’T WANT TO DRIVE AT NIGHT
I DON’T LIKE THAT CARRIER
ME OR SOMEONE ELSE HAS HAD A BAD EXPERIENCE WITH THAT CARRIER
THAT CARRIER HAS A BAD REPUTATION
TOO MUCH HOME TIME
I HAVE TO TALK TO MY SPOUSE…
YES IT DOES!

“Ok, so tell me what it is that you’re currently doing, and what’s got you looking for a change today?

“Alright, let me go ahead and gather some more information so I can make sure this opportunity will be a good fit.”

– For this job the driver must be 21+ years of age and have at least 3 months verifiable Class A CDL T/T experience within the last year. (Must include recent completion (with proof) of an accredited school carrier training program.)
OR
1 year verifiable T/T OTR Experience in the past 3 years. (Can be combo of OTR/Regional/Local)
OR
6 months verifiable local experience or a combination of OTR/Regional/Local in the past year AND at any time  completed an accredited school (must have proof) or a carrier approved training program

IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED

“OK, so far everything looks good. Let me go ahead and give you all the details about the job and the carrier from top to bottom, and at the end if you have any questions I’ll be happy to track down any additional information for you that I don’t already have.”

DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE

THE CLOSE

“Did you have any other questions about the job or the carrier that I didn’t cover?”

(If you don’t have the answer or can’t find it, assure the driver that they will be contacted by a carrier rep and can ask more detailed questions within the next 24-48 hours)

THE ‘COME TO JESUS’ MEETING

“It looks like we may have a good match here and I’m confident that I can get you this seat. But before I submit your application with my name on it I need to make sure this is the job you want. If there are any other opportunities you’re interested in or waiting to see about, then I’d encourage you to go ahead and see about those jobs and then get back with me once you’re ready to commit to this opportunity.”

“When I submit an application to one of my carriers, I’m giving them the assurance that I have a qualified driver who wants the job and is committed to taking the seat if they get the offer. If that isn’t you then that’s fine, it’s not going to hurt my feelings, but I have to protect my reputation with our carriers”.

“If you’re ready to get orientation scheduled then I can go ahead and get your application submitted right now. And when this carrier sees our apps come in, they tend to put those up at the top of the stack because they know we bring them a lot of really good, highly qualified drivers.”

“Would you like to go ahead and get your application in process today?”

YES I WOULD!

PROCEED TO THE APPLICATION FOR
[CUSTOM 4:
MET EXPRESS: REGIONAL]

IF THE DRIVER ASKS, “CAN I DO THE APPLICATION MYSELF?”

PROCEED TO SPECIAL INSTRUCTIONS FOR
[LINK TO DRIVER SUBMITTED APPLICATIONS]

IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS

“Well, unfortunately it sounds like this position may not be the best fit for you, but I do have another job in mind that I think may be perfect if you’d like to hear about that.” 

I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU

“Unfortunately, it sounds like this position may not be the best fit for you, but like I said, we work with more than 50 carriers, so let me take a look at some of the other opportunities I have and then I’ll give you a call back as soon as I find something that’s going to be a better fit for you. Be sure to save my number so that when I call back you’ll know it’s me.”

“What about the job didn’t interest you? How much home time are you needing to get? 

“Are you willing to do some unloading for higher pay or do you prefer more of a Drop & Hook situation? And what kind of pay range do you need for a job to make sense for you?”

(Remind your driver that the home daily and no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs do). Take notes on the driver’s responses and preferences.

“I’m going to send you our intelli-app link. Once you fill that out and submit it we’ll be able to see what we have that you may be interested in and qualified for. At that point I can just give you a call back and if you love the job we’ll have most of what we need to get an application submitted for you right away.

“Be sure to save my number so that you’ll know it’s me because if I call you back then it means I’ve found something that I think you’ll love!

NO THANKS…

“That’s the job you had applied for. What is it you’re actually wanting? (listen to the response)

ONCE YOU HAVE ENOUGH INFORMATION, GO TO GOOGLE EARTH TO LOOK FOR JOBS IN THE APPLICANT’S AREA THAT MEET THEIR PREFERENCES. IF YOU NEED MORE INFORMATION, CONTINUE WITH THE FOLLOWING PROBING QUESTIONS:

“What’s your preference on home time? Are you willing to do some unloading or do you prefer more of a Drop & Hook situation? And what kind of pay are  you looking for?”

(Keep in mind, and remind your driver that the home daily, no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs) Take notes on the driver’s responses and preferences.

I DO HAVE SOME OTHER OPTIONS

GO TO THE JOB PAGE FOR THE RECOMMENDED JOB

I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU

“Let me go ahead and ask you just a few more questions to finish up our intake sheet and then I’ll get you off the phone. I think I may have some other jobs in your area that might be a better fit for you.

DO THE PRE-SCREENING

“Okay [DRIVER], I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something and if you love the job, then we’ll already have most of what we need to get an application submitted for you right away.

SEND THE INTELLI-APP LINK TO YOUR DRIVER:

INTELLIAPP LINK HERE

VOICEMAIL SCRIPT

“Hi, [Driver] this is _____ with _____ I’m trying to reach you regarding an application you had submitted recently on indeed for a Regional Class A CDL Truck Driver – Home Weekly route. Please give me a call back as soon as you can at _____. Thank you and have a great day!”

NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER

“Hello, can I speak with __________? Hi , this is _________ with _____. How you doing today? I’m calling about an application you had submitted recently on indeed for a Regional Class A CDL Truck Driver – Home Weekly route.”

“I’ve been looking over your information and it looks like…

GO OVER POTENTIALLY DISQUALIFYING INFORMATION WITH THE DRIVER AND VERIFY ACCURACY TO OFFICIALLY DQ THEM.

THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ

“Unfortunately, due to those factors I’m not going to be able to get you this seat today. But like I said before, we do work with lots of different carriers with lots of different qualifications and driver needs.

“I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something. Then if you love the job we’ll already have most of what we need to get an application submitted for you right away. So be sure to save my number so you’ll know it’s me calling you back!

SEND THE INTELLI-APP LINK TO YOUR DRIVER:

INTELLIAPP LINK HERE

VOICEMAIL SCRIPT

“Hi, [Driver] this is ________ with _____. I’m trying to reach you regarding an application you had submitted recently on indeed for a Regional Class A CDL Truck Driver – Home Weekly route. Please give me a call back as soon as you can at ____. Thank you and have a great day!”

JOB DETAILS

NEXT, GO OVER THE BENEFITS PACKAGE

QUALIFICATIONS

The following table is general carrier info. Pay attention to the qualifications listed in red at the top of the job info page for that job’s specific qualifications/requirements

Pre-Qualifications
Minimum Age At least 21 years old
Minimum Experience (tractor Trailer/OTR) EXPERIENCED
3 months current verifiable OTR experience in a TT in the past year AND completed an accredited school carrier training program (must have proof)
OR
1 year verifiable OTR experience in a TT in the past 3 years.
Experience can be a combination OTR/Regional/Local.
OR
6 months verifiable local experience or a combination of OTR/Regional/Local in the past year AND at any time  completed an accredited school (must have proof) or a carrier approved training program  

* Must have graduated an accredited school, attended a company approved carrier training program or as of Feb 7,2022 received an EDLT certificate of training in accordance with 49 CFR 380.503 and the facility be on the Training Provider Registry (TPR)

* Experience MUST have been in a Class A tractor, towing a 40′ trailer(s) or longer.

* Jobs must have also required a Class A CDL

* Must currently live in hiring area.

* If a drivers address / state does not match their license they will have to change that before onboarding.  

MILITARY SERVICE: Must provide a copy of DD214 or service within the last 3 years (from date of application)

Active military reservist date of service must be verified same as normal employment

Non active reservist must provide an NGB Form 22 showing dates of service if service was within the last 3 years from date of application

If DD214 not available, provide a copy of the separation document with separation status
Moving Violations (max in 3 year period) Seat belt violations count as moving violations.
Accidents All accidents. Non-preventable accidents listed by an employer or PSP will not need review unless it is a fatality.

Any accident with a citation in the previous 5 years is subject to Safety review.

All preventable accidents within the last 3 years and all fatality accidents are subject to Safety Review.

* See MVR Point System located on the information sheet
PLEASE NOTE An applicant with more than 5 points total, within the last 3 years, is not eligible for hire.

The conviction date, not the violation date, is used when determining the points within the 3 year period.

* Please see the MVR Point System in the Information sheet below as a guide
Moving Violations MVR requirements are based on our point system
License Suspensions MVR requirements are based on our point system
Maximum Major Moving Violation (in the last 3 years) MVR requirements are based on our point system
Major Moving Violations- that are automatic DQ’s Passing a school bus
Reckless Coasting out of gear Leaving the scene of an accident Speeding – 20+
Violate out of service order
Max. Number of Jobs- in the last 3 years Cannot have five or more jobs within the past year
No more than 9 jobs in the past 3 years
Policy Against Unemployment- even if it is accounted for 12 months within the previous 36 months
Any applicant totaling 12 months unemployment in the past 36 months must have been employed as a Class A driver within last 6 months immediately prior to applying.
Policy on Terminations Will review Need 6 months of safe Driving after a termination for safety
Felony Convictions – How old must they be?
Based off the conviction date? What are the “silver bullets”?
No drug/possession charges in the last 5 years

All other felony convictions must be reviewed by Safety or the Compliance Manager.

* Go by the conviction date
* Will accept a Driver that is on parole, as long as they have a travel letter and I need good notes on the felony
Misdemeanors- How old must they be?
Automatic DQ’s?
No drug/possession charges in the last 5 years and no more than 2 in a lifetime

No domestic charges

* Go by the conviction date
* Will accept a Driver that is on parole, as long as they have a travel letter and I need good notes on the felony
DUI/DWI- What is the max number and what
time frames do they need to fall outside of?
None in the past 5 years Only 2 in a lifetime

* Go by the conviction date
Is Hazmat Required? Is there a grace period for
driver to obtain it?
Not required
Reimbursed for Haz-Mat? Yes
Other Endorsements Required No
DOT Physical Requirements Met Express will allow a driver with a 2-year medical card that has at least 6 months remaining before expiration to use this physical for hire. The information will also need to be verified through their MVR details.

The driver must send the medical card and long-form to drugtest@pamt.com for review.

Make sure drivers understand they are to send the med cards to medical and not to you.

Drug screen will be done at onboarding
Drug Screening Urine 
Other Automatic DQ’s No registered sex offenders  Failing a drug/alcohol test 
BENEFITS

NEXT, GO OVER EQUIPMENT INFO

EQUIPMENT INFO

NEXT, GO OVER CARRIER INFO

CARRIER INFO

NEXT, GO OVER ORIENTATION INFO

Presentation
Sign-On Bonus None at this time
Driver Types Solo Company Drivers
Types of Runs  Regional
No further north than lower Maine

No further south than VA No further west than OH
Type of Freight  Dry Van –
Main Accounts; Lowes, Campbell Soup, Walmart, Home Depot, TJX, SAMS, Blue Triton
Type of Equipment Freightliners – Cascadias
Sirus XM, Refrigerator, 1500 Watt inverter, Flat Screen TV in truck

Cameras – Front Facing – Event Only
Transmission Type Automatics 
Average age of tractor 2021 – 2025
Is truck permanently assigned to the driver? Yes No slip seat
Truck Speed Pedal: 62 MPH Cruise: 64 MPH Pass Smart: 67 MPH for 30 minutes max per day
Can truck be taken home for time off? Yes
Tractor & Trailer Stay together

Drivers may park at truck stops, mall parking lots, etc. Met Express does not have a place to park for the Driver

*** Please Note that any cost for parking is on the driver, Metropolitan does not pay
Is truck equipped with Invertors / APU’s? Yes – All trucks have 1500 watt inverters Park Smart which is the same as APU – Upgraded new technology
% of Drop and Hook 60%
% of No Touch   100%
% are Haz-Mat Loads  0%
Pay Scale (Solo)   $0.68 – $0.71 CPM Average

* See Adjusting Pay Scale in their Information Sheet)
Type of Driver Pay   Practical Miles
When are drivers paid?   Weekly – Friday
How are drivers paid?   Direct Deposit Paper check mailed
Pay Increase $0.005 cpm every year
Primary Running Areas See Hiring Map
Average Miles per wk.  Regional: 2200 miles
Average Length of Haul   Regional: 100-399 miles

Home Time / Days Out  Out 5 days home for 48 break. Will most likely be Sat-Sun but not guaranteed. May need them Saturday mornings or Sunday nights
Average Weekly Pay   Minimum Pay: $1200.00 Can average $1300 – $1450 per week (Gross)

* Drivers with a hazmat endorsement will still be paid .10 cents per mile more every time they haul a placarded hazmat load.
Driver Vacation Info   1 week after 1 year
2 weeks after 3 years
3 weeks after 10 years

Driver vacation pay is calculated on a 52 week average
How is Driver Vacation Calculated?   100% E-logs
EZ Pass provided   Yes
Pre-Pass Provided No
Type of Fuel Card EFS
Layover Pay Yes – Case by case
Dock Detention Pay $15 per hour after 2 hours
Drop Pay $20.00 for in route pick up or delivery other than primary pick up or delivery
New York City No
No Driving in 5 boroughs ever
Forced Dispatch Yes
Additional Bonuses Clean DOT inspections pay between $25-$50
Rider Policy $5 per week for a family member 18 years or older
Begins immediately 
Pet Policy Starts on day one One pet allowed (Dog only)
No deposit
Is there 24 hour dispatch? Yes including weekend dispatch.
Does driver have routing / fuel stop flexibility? Yes – assigned fuel stops and routing No to fuel flexibility
Qualcomm Provided Yes
Qualcomm
NaviGo Navigation
Idle Air Policy No
Max. Idle Air % Varies
Is per diem optional? Optional – $.10 cpm
Paid Orientation $250 on their first dispatch
How long is Orientation 2.5 Days
Orientation is held where? Bloomsburg, PA
What day does Orientation start/end? Monday – Wednesday 
Wednesday – Friday
Lodging Provided (Where will the driver be staying?) Yes 
Motel 6  
1 person per room
Meals Provided (Breakfast / Lunch / Dinner) Breakfast Lunch 
Travel Provided (Bus / Plane /Car Rental) Bus
Personal Vehicle – Recruiter or Driver will reimburse for fuel
Plane – Recruiter or Driver will be reimbursed

* If Driver is flying, they will only need a one way ticket
* If Driver is flying, have them fly into Avoca Intl Airport in Wilkes-Barre/Scranton and Metropolitan will pick them up there and bring him to the motel.  
Insurance Starts When? PPO – Capitol Blue Cross/Blue Shield Starts after 60 Days of employment
Single Non Smoking Cost $59 per week
Family Cost $107.75 per week
Dental Insurance $3.00 per week – Single $5.75 per week – Family
Life Insurance $15,000 for each driver
Vision Insurance They can get it through Aflac insurance 
401K 401K is available with company match
ORIENTATION INFO

UPON COMPLETION OF THE PRESENTATION, RETURN TO THE CLOSE