TA DEDICATED: AAP/CARQUEST-SALINA, KS FLEX

AVG PAY $1,350/wk GUARANTEED!
HOME DAILY/EOD (EXPECT 2 LAYOVERS/WK,OFF WEEKENDS)
DRIVER UNLOADS W/ ELECTRIC OR MANUAL PALLET JACK
(DEPENDING ON ROUTES)

HIRING AREA
LIVE CALL SCRIPTS

IS YOUR DRIVER POTENTIALLY QUALIFIED FOR THIS JOB?
– Do they live within the hiring area?

YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS

“Hello, can I speak with _____? Hi this is __________ with _________. How are you doing today? I’m calling about an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Daily/EOD Route.”

“The job we’re talking about today is a dedicated, flex position covering for call outs so you must be comfortable running both days and nights. You’ll be delivering auto parts within the states of NE, KS, MO, CO, OK and IA. It’ll be 100% driver unload using electric pallet jacks. You’ll be home daily except for 2 layovers per week making a guaranteed $1,350 as long as you work the full week.”

“Does that sound like something you’d be interested in?”

YES IT DOES!

“OK, so first of all, let me ask you this..”
-What is it you’re currently doing, and what’s got you looking for a change today?
– Are you at least 21 years old?
– Do you have at least 6 months recent, verifiable Class A CDL OTR experience?

IF YES, DO THE PRE-SCREENING, THEN

IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED

“OK, so far everything looks good. Let me go ahead and give you all the details about the job and the carrier from top to bottom, and at the end if you have any questions I’ll be happy to track down any additional information for you that I don’t already have.”

DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE

THE CLOSE

“Did you have any other questions about the job or the carrier that I didn’t cover?”

(If you don’t have the answer or can’t find it, assure the driver that they will be contacted by a carrier rep and can ask more detailed questions within the next 24-48 hours)

THE ‘COME TO JESUS’ MEETING

“It looks like we may have a good match here and I’m confident that I can get you this seat. But before I submit your application with my name on it I need to make sure this is the job you want. If there are any other opportunities you’re interested in or waiting to see about, then I’d encourage you to go ahead and see about those jobs and then get back with me once you’re ready to commit to this opportunity.”

“When I submit an application to one of my carriers, I’m giving them the assurance that I have a qualified driver who wants the job and is committed to taking the seat if they get the offer. If that isn’t you then that’s fine, it’s not going to hurt my feelings, but I have to protect my reputation with our carriers”.

“If you’re ready to get orientation scheduled then I can go ahead and get your application submitted right now. And when this carrier sees our apps come in, they tend to put those up at the top of the stack because they know we bring them a lot of really good, highly qualified drivers.”

“Would you like to go ahead and get your application in process today?”

YES I WOULD!

PROCEED TO THE APPLICATION FOR
[CUSTOM 4:
TA DEDICATED: AAP/CARQUEST-SALINA, KS FLEX]

IF THE DRIVER ASKS, “CAN I DO THE APPLICATION MYSELF?”

PROCEED TO SPECIAL INSTRUCTIONS FOR
[CUSTOM 5: DRIVER SUBMITTED APPLICATIONS]

IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS

“Well, unfortunately it sounds like this position may not be the best fit for you, but I do have another job in mind that I think may be perfect if you’d like to hear about that.” 

I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU

“Unfortunately, it sounds like this position may not be the best fit for you, but like I said, we work with more than 50 carriers, so let me get some additional information from you so we can get you into our system and then I’ll give you a call as soon as I find a better fit for you.

“The job you applied for was a dedicated regional route – home EOD. Is that what you’re looking for, or how much home time are you needing to get? 

“Are you willing to do some unloading for higher pay or do you prefer more of a Drop & Hook situation? And what kind of pay range do you need for a job to make sense for you?”

(Remind your driver that the home daily and no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs do). Take notes on the driver’s responses and preferences.

“I’m going to send you our intelli-app link. Once you fill that out and submit it we’ll be able to see what we have that you may be interested in and qualified for. At that point I can just give you a call back and if you love the job we’ll have most of what we need to get an application submitted for you right away.

“Be sure to save my number so that you’ll know it’s me because if I call you back then it means I’ve found something that I think you’ll love!

NO THANKS…

“That’s the job you had applied for. What is it you’re actually wanting? (listen to the response)

ONCE YOU HAVE ENOUGH INFORMATION, GO TO GOOGLE EARTH TO LOOK FOR JOBS IN THE APPLICANT’S AREA THAT MEET THEIR PREFERENCES. IF YOU NEED MORE INFORMATION, CONTINUE WITH THE FOLLOWING PROBING QUESTIONS:

“What’s your preference on home time? Are you willing to do some unloading or do you prefer more of a Drop & Hook situation? And what kind of pay are  you looking for?”

(Keep in mind, and remind your driver that the home daily, no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs) Take notes on the driver’s responses and preferences.

I DO HAVE SOME OTHER OPTIONS

GO TO THE JOB PAGE FOR THE RECOMMENDED JOB

I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU

“Let me go ahead and ask you just a few more questions to finish up our intake sheet and then I’ll get you off the phone. I think I may have some other jobs in your area that might be a better fit for you.

DO THE PRE-QUAL

“Okay [DRIVER], I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something and if you love the job, then we’ll already have most of what we need to get an application submitted for you right away.

SEND THE INTELLI-APP LINK TO YOUR DRIVER:

INTELLIAPP LINK HERE

VOICEMAIL SCRIPT

“Hi, [Driver] this is _____ with _____. I’m trying to reach you regarding an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Daily/EOD Route. Please give me a call back as soon as you can at _____. Thank you and have a great day!”

NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER

“Hello, can I speak with __________? Hi , this is _________ with _________. How you doing today? I’m calling about an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Daily/EOD Route.”

“I’ve been looking over your information and it looks like…

GO OVER POTENTIALLY DISQUALIFYING INFORMATION WITH THE DRIVER AND VERIFY ACCURACY TO OFFICIALLY DQ THEM.

THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ

“Unfortunately, due to those factors I’m not going to be able to get you this seat today. But like I said before, we do work with lots of different carriers with lots of different qualifications and driver needs.

“I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something. Then if you love the job we’ll already have most of what we need to get an application submitted for you right away. So be sure to save my number so you’ll know it’s me calling you back!

SEND THE INTELLI-APP LINK TO YOUR DRIVER:

INTELLIAPP LINK HERE

VOICEMAIL SCRIPT

“Hi, [Driver] this is ________ with ________. I’m trying to reach you regarding an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Daily/EOD Route. Please give me a call back as soon as you can at ________. Thank you and have a great day!”

JOB DETAILS
QUALIFICATIONS

The following table is general carrier info. Pay attention to the qualifications listed in red on the job info page for this job’s specific qualifications/requirements

BENEFITS

“The benefits package includes:

PAID VACATION/HOLIDAYS/TRAINING/ORIENTATION
MEDICAL/DENTAL/VISION/LIFE INSURANCE
MATCHING 401K RETIREMENT BENEFITS
BENEFITS ARE AVAILABLE AFTER 60 DAYS

NEXT, GO OVER EQUIPMENT INFO

EQUIPMENT INFO

CARRIER INFO

TA Dedicated specializes in dedicated truckload services that optimize customer supply chains and provide exclusive capacity to lower costs and improve business results. They serve as an integral part of the distribution system for many of our major customers.

TA Dedicated is built on the cornerstone value of safety. They believe the safety of their drivers, other motorists and their customers’ freight mean everything to them. They stand behind this by investing in safety technologies and the continual training and education of their fleet. Their drivers are the captains of their ship and are empowered to make the decision on when it is safe to drive. We never compromise on their commitment to safety.

NEXT, GO OVER ORIENTATION INFO

ORIENTATION INFO (TADORT)

Orientation will be 3 days long (Mon-Wed or Wed-Fri) and held in Atlanta, GA. Pay out will be $500 upon hire. Lodging will be at the Drury Inn & Suites, single occupancy rooms. Breakfast will be at the hotel and the carrier will provide lunch. Travel will be provided by bus, rental car or plane depending on how far travel is to orientation site.

USE CODE ‘TADORT’ IN MAPPING FOR ORIENTATION INFO

UPON COMPLETION OF THE PRESENTATION RETURN TO THE CLOSE