OPEN IN CHROME AND BEGIN PRE-SCREENING
PROCEED TO APPLICATION FOR HOGAN: SAVE-A-LOT – AUSTINBURG, OH REGIONAL
CODE: RHSALAOH
AVG $1,442-$1,538/wk & BENEFITS
$2,500 SIGN ON BONUS!
HOME WEEKLY
D&H AND LIVE LOAD/UNLOAD (Driver must check off pallets as freight is unloaded)
QUALIFICATIONS:
6 MO VERIFIABLE T/T EXPERIENCE WITHIN LAST 2 YEARS
MUST BE AT LEAST 21 YEARS OF AGE AND HAVE HELD A US DRIVER’S LICENSE FOR THE LAST 12 CONSECUTIVE MONTHS
HIRING AREA
MUST LIVE WITHIN 100 MILES OF AUSTINBURG, OH
LIVE CALL SCRIPTS
IS YOUR DRIVER POTENTIALLY QUALIFIED FOR THIS JOB?
– Do they live within the hiring area?
YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS
“Hello, can I speak with _____? Hi this is __________ with IMC Professional Driver Services. How are you doing today? I’m calling about an application you had submitted recently on indeed for a Regional Dedicated Class A CDL Reefer Truck Driver – Home Weekly route.”
“Just to give you a little background about IMC, we work with more than 55 carriers nationwide and so we’re always looking for good drivers. Our state of the art system tracks hundreds of jobs in real-time, so we always have a bird’s eye view on the industry and what opportunities are available.”
“The job we’re talking about today is a dedicated, regional route delivering grocery freight within the states of OH, NY, PA, MI and IN. It’ll be live unload with you checking off pallets as they’re unloaded.
You’ll be home weekly, working a possible 6 day work week making an average of $1,442-$1,538 per week with a $150 per day guarantee.”
“Does that sound like something you’d be interested in?”
YES IT DOES!
“OK, so first of all, let me ask you this..”
-What is it you’re currently doing, and what’s got you looking for a change today?
– Are you at least 21 years old?
– Do you have at least 6 months, verifiable Class A CDL Tractor Trailer experience in the last 2 years?
IF YES, DO THE PRE-SCREENING, THEN
IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED
“OK, so far everything looks good. Let me go ahead and give you all the details about the job and the carrier from top to bottom, and at the end if you have any questions I’ll be happy to track down any additional information for you that I don’t already have.”
DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE
THE CLOSE
“Did you have any other questions about the job or the carrier that I didn’t cover?”
(If you don’t have the answer or can’t find it, assure the driver that they will be contacted by a carrier rep and can ask more detailed questions within the next 24-48 hours)
THE ‘COME TO JESUS’ MEETING
“It looks like we may have a good match here and I’m confident that I can get you this seat. But before I submit your application with my name on it I need to make sure this is the job you want. If there are any other opportunities you’re interested in or waiting to see about, then I’d encourage you to go ahead and see about those jobs and then get back with me once you’re ready to commit to this opportunity.”
“When I submit an application to one of my carriers, I’m giving them the assurance that I have a qualified driver who wants the job and is committed to taking the seat if they get the offer. If that isn’t you then that’s fine, it’s not going to hurt my feelings, but I have to protect my reputation with our carriers”.
“If you’re ready to get orientation scheduled then I can go ahead and get your application submitted right now. And when this carrier sees our apps come in, they tend to put those up at the top of the stack because they know we bring them a lot of really good, highly qualified drivers.”
“Would you like to go ahead and get your application in process today?”
YES I WOULD!
PROCEED TO THE APPLICATION FOR
[CUSTOM 4: HOGAN: SAVE-A-LOT – AUSTINBURG, OH REGIONAL]
IF THE DRIVER ASKS, “CAN I DO THE APPLICATION MYSELF?”
PROCEED TO SPECIAL INSTRUCTIONS FOR
[CUSTOM 5: DRIVER SUBMITTED APPLICATIONS]
IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS
“Well, unfortunately it sounds like this position may not be the best fit for you, but I do have another job in mind that I think may be perfect if you’d like to hear about that.”
I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU
“Unfortunately, it sounds like this position may not be the best fit for you, but like I said, we work with more than 50 carriers, so let me get some additional information from you so we can get you into our system and then I’ll give you a call as soon as I find a better fit for you.
“The job you applied for was a dedicated regional home weekly route. Is that what you’re looking for, or how much home time are you needing to get?
“Are you willing to do some unloading for higher pay or do you prefer more of a Drop & Hook situation? And what kind of pay range do you need for a job to make sense for you?”
(Remind your driver that the home daily and no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs do). Take notes on the driver’s responses and preferences.
“I’m going to send you our intelli-app link. Once you fill that out and submit it we’ll be able to see what we have that you may be interested in and qualified for. At that point I can just give you a call back and if you love the job we’ll have most of what we need to get an application submitted for you right away.
“Be sure to save my number so that you’ll know it’s me because if I call you back then it means I’ve found something that I think you’ll love!
NO THANKS…
“That’s the job you had applied for. What is it you’re actually wanting? (listen to the response)
ONCE YOU HAVE ENOUGH INFORMATION, GO TO GOOGLE EARTH TO LOOK FOR JOBS IN THE APPLICANT’S AREA THAT MEET THEIR PREFERENCES. IF YOU NEED MORE INFORMATION, CONTINUE WITH THE FOLLOWING PROBING QUESTIONS:
“What’s your preference on home time? Are you willing to do some unloading or do you prefer more of a Drop & Hook situation? And what kind of pay are you looking for?”
(Keep in mind, and remind your driver that the home daily, no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs) Take notes on the driver’s responses and preferences.
I DO HAVE SOME OTHER OPTIONS
GO TO THE JOB PAGE FOR THE RECOMMENDED JOB
I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU
VOICEMAIL SCRIPT
“Hi, [Driver] this is _____ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Regional Dedicated Class A CDL Reefer Truck Driver – Home Weekly route. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”
NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER
“Hello, can I speak with __________? Hi , this is _________ with IMC Professional Driver Services. How you doing today? I’m calling about an application you had submitted recently on indeed for a Regional Dedicated Class A CDL Reefer Truck Driver – Home Weekly route.”
THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ
VOICEMAIL SCRIPT
“Hi, [Driver] this is ________ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Regional Dedicated Class A CDL Reefer Truck Driver – Home Weekly route. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”
JOB DETAILS
This is a dedicated, regional route delivering grocery freight to Save A Lot stores within the states of OH, NY, PA, MI and IN. It’ll be live unload, you’ll be required to check off pallets as freight is unloaded. Backhauls from the customer and/or Hogan should be expected.
This account stresses the ability to embrace being on time. Punctuality is a must for the customer and their customers so on time performance is measured daily. Any disruptions or issues must be proactively communicated to dispatch.
You’ll be home weekly running an average of 400 miles per day with an average of 2 stops. Your schedule will consist of a 6 day work week, unless pre-approved time off or due to customer load count. So you’ll need to be prepared to work each Saturday unless notified by Hogan letting you know otherwise. Start times will be from 2 AM-12 PM. There will be no Sunday deliveries unless requested by customer.
Compensation will be based on mileage, stop pay and backhaul pay. Mileage will be based on verifiable experience, starting rates range from $0.53-$0.57 CPM. You’ll then get an annual .01 pay increase on your anniversary date up to $0.60 CPM. In addition to that you will get $16 per stop and $16 per backhaul making the average weekly pay $1,442-$1,538. There is a daily minimum of $150 as long as you complete the scheduled dispatch.
Training on this account will be 2-5 days in a truck with an experienced driver to learn paperwork and procedures. Paid at $150 per day.
NEXT, GO OVER THE BENEFITS PACKAGE
QUALIFICATIONS
The following table is general carrier info. Pay attention to the qualifications listed in red on the web page for each job’s specific qualifications/requirements
| Pre-Qualifications | |
| Minimum Age | 21 |
| Minimum Experience (tractor Trailer/OTR) |
EXPERIENCED 6 months T/T verifiable experience in the 3 years for experienced Trailer has to be at least 48ft Local Experience will count Trainee time (after school) counts towards total experience Will take an Auto Restriction * Military experience will not count * Experience MUST be verifiable * If less than 3 years experience, must complete trucking school and have a certificate that meets FMCSA standards * Hogan will not consider applicants for Non CDL Positions |
| Car Hauling Minimum Experience (tractor Trailer/OTR) |
OTR Class A Class A CDL 1 year of semi-truck car hauling or will train drivers with 1 year of recent TT experience (no more than 3 jobs in the last 3 years) Good driving record in the last 3 years No felony theft ever, no sex crimes. CA Class A 18 months of semi-truck car hauling experience or will train drivers with 18 months of recent TT experience (no more than 3 jobs in the last 3 years) Good driving record in the last 3 years No felony theft ever, no sex crimes Teams Class A CDL 6 months of TT car hauling experience (no more than 1 jobs in that 6 months) Good driving record in the last 3 years No felony theft ever, no sex crimes * These requirements are in addition to the basic guidelines (above) * Experienced car haulers will complete a minimum of one-week onsite training/skills assessment. TR’s may be required to complete up to four weeks of training * All drivers must know how to drive manual NON CMV vehicles to load trailer. Inability to demonstrate on the job could disqualify driver |
| Moving Violations (max in 3 year period) | No more than 2 moving violations in the last 12 months or 3 in last 36 months. No more than 2 seat belt violations in the last 24 months. No more than one 11-14 mph over the regulated or posted speed limit in 12 months. No pending violations HOS violations, and excessive maintenance issues listed on the PSP to be reviewed. No more than 2 Out of Service Violations in the last year None in the past 3 years: Leaving the scene of an accident. Causing a fatality through negligent operations of a CMV. Driving while CDL is suspended, revoked, or canceled. Railroad-Highway Grade crossing violations. Violating out of service orders. No violations in the past 12 months and no more than one violation in the past 3 years: pre CDL majors & multiples will be reviewed. Speeding 15mph or more Careless and/or Reckless driving Following too close Improper or erratic lane changes Driving a CMV without obtaining a CDL Driving a CMV without a CDL in possession Driving a CMV without the proper class or endorsements for cargo being hauled Texting and/or handheld mobile violation Speeding in a marked construction or school zone |
| Policy on License suspensions | More than 4 license suspensions of any type in 3 years, must be reviewed by safety No record of a driver license suspension for more than 30 days in the previous 12 months for a moving violation |
| Accidents | No DOT preventable accidents in the last 12 months. NON-DOT: No more than 2 preventable in the previous 12 months No more than 3 preventable in the previous 36 months Major accidents must be reviewed: Rollover, Rear End, Jackknife, Intersection Accidents, Ran off Road, Overhead Events * A VOE or accident report will be required for all DOT accidents that occurred in the previous 36 months. *** All DOT accidents within the Last 3 years will require an accident report |
| Incidents (max in 3 year period) | No more than 2 preventable accidents in any 12 month period. No more than 4 preventable & non-preventable incidents in a 12 month period. No more than 3 preventable accidents in the last 3 years |
| Max. Number of Jobs- in the last 3 years | No more than 9 jobs in the last 3 years For car hauling positions, Drivers cannot have more than 3 jobs in the past 3 years *** Non Driving jobs do count – |
| Policy Against Unemployment- even if it is accounted for | Reviewable |
| Terminated Applicants | Driver cannot be termed from most recent driving job for safety reasons. |
| Felony Convictions – How old must they be? Based off the conviction date? What are the “silver bullets”? |
No Felony convictions for sex, Drugs, theft/fraud, or violence in the past 5 years No Misdemeanor convictions related to sex, drugs, theft/fraud, or violence in the past 3 years No sexual offense convictions in the past 10 years No acts of terrorism Probation and parole must be reviewed when a letter from the PO defines the term to include the movement restrictions Any Felony Theft Charge is a Lifetime DQ for any of the Dollar Accounts No pending charges |
| Misdemeanors- How old must they be? Automatic DQ’s? |
No alcohol and drug related offenses within the past 5 years Convictions within the past five years related to impaired driving, theft or assault must be pre-approved by the Safety Department * All others will be reviewed |
| DUI/DWI- What is the max number and what time frames do they need to fall outside of? |
No drug or alcohol convictions the last 5 years * If more than one drug or alcohol convictions beyond 5 years, must be reviewed by the Safety Department |
| Is Haz-Mat Required? Is there a grace period for driver to obtain it? |
See account sheet for specific requirements Hogan will assist the Driver with getting their endorsements |
| Other Endorsements Required | See account sheet for specific requirements |
| Drug Screening | Urine |
| DOT Physical Requirements | DOT Physical will be done at Hogan’s Orientation |
| Automatic DQ’s | Failed or refused drug/alcohol tests in a lifetime |
BENEFITS
“The carrier’s benefits include…”
– Top Notch Road Rescue
– Vacation and Holiday Pay
– Health Benefits – Medical, Dental, Vision, Life insurance 401(K)
– Steady Freight – Not seasonal
– Over 100 years strong
– EAP – Employee Assistance Program
– Drivewayze – scale bypass
– Bestpass – Toll passes
NEXT, GO OVER EQUIPMENT INFO
EQUIPMENT INFO
You’ll be running late model Freightliners or Internationals with automatic transmissions pulling 53′ reefer trailers. About 11% of the trucks have APU’s and are assigned but must be parked at the DC for time off.
Cameras are front facing and event only. Pets and Riders are NOT allowed on this account.
NEXT, GO OVER CARRIER INFO
CARRIER INFO
“The carrier for this run is Hogan. Well known and established, they offer a family atmosphere and have been in the business for over 100 years.”
CARRIER PRESENTATION TABLE
| Pre-Qualifications | |
| Minimum Age | 21 |
| Minimum Experience (tractor Trailer/OTR) |
EXPERIENCED 6 months T/T verifiable experience in the 3 years for experienced Pods Drivers need 1 Year Min Experience in the last 3 years Trailer has to be at least 45ft Local Experience will count Trainee time (after school) counts towards total experience Will take an Auto Restriction * Military experience will not count * Experience MUST be verifiable * If less than 3 years experience, must complete trucking school and have a certificate that meets FMCSA standards * Hogan will not consider applicants for Non CDL Positions |
| Car Hauling Minimum Experience (tractor Trailer/OTR) |
OTR Class A (Non-California Driver) – MUST have 2 years of experience and/or 1 year of car haul experience in the past 3 years. (No more than 3 jobs in the last 3 years) No felony theft Sex Crimes will fall under Regular CDL Hiring Guidelines CA Class A– 18 months of semi-truck car hauling experience or will train drivers with 18 months of recent TT experience. (No more than 3 jobs in the last 3 years) No felony theft Sex Crimes will fall under Regular CDL Hiring Guidelines Teams – Class A CDL 6 months of semi-truck car hauling experience or will train team drivers with 6 months of recent TT experience. (No more than 1 job in that 6 months) No felony theft Sex Crimes will fall under Regular CDL Hiring Guidelines **These requirements are in addition to the basic guidelines ****Drivers with Car Hauling Experience will spend at least 2 weeks in training **Drivers with Zero Car Hauling Experience will spend 4 weeks in training, at least 2 of those weeks will be on the Road with a Mentor. **All drivers must know how to drive manual NON CMV vehicles to load trailer. Inability to demonstrate on the job could disqualify driver** |
| Moving Violations (max in 3 year period) | No more than 2 moving violations in the last 12 months or 3 in last 36 months. No more than 2 seat belt violations in the last 24 months. No more than one 11-14 mph over the regulated or posted speed limit in 12 months. Pending violations should be reviewed by an RVP. HOS violations, and excessive maintenance issues listed on the PSP to be reviewed. None in the past 3 years: Leaving the scene of an accident. Causing a fatality through negligent operations of a CMV. Driving while CDL is suspended, revoked, or canceled. Railroad-Highway Grade crossing violations. Violating out of service orders. No violations in the past 12 months and no more than one violation in the past 3 years: pre CDL majors & multiples will be reviewed. Speeding 15mph or more. Reckless driving. Following too close. Improper or erratic lane changes. Driving a CMV without obtaining a CDL. Driving a CMV without a CDL in possession. Driving a CMV without the proper class or endorsements for cargo being hauled. Texting and/or handheld mobile violation. Speeding in a marked construction or school zone. |
| Policy on License suspensions | More than 4 license suspensions of any type in 3 years, must be reviewed by safety No record of a driver license suspension for more than 30 days in the previous 12 months for a moving violation |
| Accidents | No DOT preventable accidents in the last 12 months. NON-DOT: No more than 2 preventable in the previous 12 months.No more than 3 preventable in the previous 36 months. Major accidents must be reviewed: Rollover, Rear End, Jackknife, Intersection Accidents * A VOE or accident report will be required for all DOT accidents that occurred in the previous 36 months. |
| Incidents (max in 3 year period) | No more than 2 preventable accidents in any 12 month period. No more than 4 preventable & non-preventable incidents in a 12 month period. No more than 3 preventable accidents in the last 3 years |
| Max. Number of Jobs- in the last 3 years | No more than 6 jobs in the last 2 years For car hauling positions, Drivers cannot have more than 3 jobs in the past 3 years |
| Policy Against Unemployment- even if it is accounted for | Reviewable |
| Terminated Applicants | Driver cannot be termed from most recent driving job for safety reasons. |
| Felony Convictions – How old must they be? Based off the conviction date? What are the “silver bullets”? |
No Felony convictions for sex, Drugs, theft/fraud, or violence in the past 5 years No Misdemeanor convictions related to sex, drugs, theft/fraud, or violence in the past 3 years No sexual offense convictions in the past 10 years No acts of terrorism Pending criminal convictions must be reviewed Probation and parole must be reviewed when a letter from the PO defines the term to include the movement restrictions. Any Felony Theft Charge is a Lifetime DQ for any of the Dollar Accounts |
| Misdemeanors- How old must they be? Automatic DQ’s? |
No alcohol and drug related offenses within the past 5 years Convictions within the past five years related to impaired driving, theft or assault must be pre-approved by the Safety Department * All others will be reviewed |
| DUI/DWI- What is the max number and what time frames do they need to fall outside of? |
No drug or alcohol convictions the last 5 years * If more than one drug or alcohol convictions beyond 5 years, must be reviewed by the Safety Department |
| Is Haz-Mat Required? Is there a grace period for driver to obtain it? |
See account sheet for specific requirements Hogan will assist the Driver with getting their endorsements |
| Other Endorsements Required | See account sheet for specific requirements |
| Drug Screening | Urine |
| DOT Physical Requirements | DOT Physical will be done at Hogan’s Orientation |
| Automatic DQ’s | Failed or refused drug/alcohol tests in a lifetime |
*** If there is a rider policy for the account that they must be 18 years or older!
*** Hogan Uses Qualcom
ORIENTATION INFORMATION
| Paid Orientation | Yes They get paid 8 hours at their states minimum wage |
| How long is Orientation | Normally 2 Days *** Drivers on Car Hauling Accounts will have 1.5 – 2 weeks of training after Orientation |
| Orientation is held where? |
St Louis, MO – Monday’s Tuesday’s, Wednesday’s & Thursday’s Columbus, OH – Monday’s Tuesday’s, Wednesday’s & Thursday’s Atlanta, GA – Monday’s & Tuesday’s Waco, TX (Car Hauling Accounts ONLY) *** Drivers will attend the Orientation that is closest to the run they are hired on for |
| Lodging Provided (Where will the driver be staying?) |
St Louis, MO – Best Western Columbus, OH – Marriott Courtyard Atlanta, GA – NEW Best Western Plus Waco, TX – *** Mostly single occupancy, but if the hotels are full, they may need to double Drivers up |
| Meals Provided (Breakfast / Lunch / Dinner) | Breakfast Lunch |
| Travel Provided (Bus / Plane /Car Rental) |
Bus Plane – Car Hauling Accounts *** If Driver prefers to drive themselves, they will reimburse the Drivers fuel with valid receipts |
Cameras: Front & Driver Facing Cameras – Event Only
Weekend Emergency Information
Step 1
- Confirm the Driver has received their Orientation Information by 3:00 p.m. EST on Fridays!
- Make sure the Driver is checking their Spam in their email!
Step 2
- In the event of an emergency over the weekend, please have the Driver call Brittney (see info below).
NEXT, GO OVER ORIENTATION INFO
ORIENTATION INFO (HOGANORT)
“Orientation will be 2 days long paid out at your state’s current minimum wage rate. Location will be Earth City, MO. Rooms are usually single occupancy but if the hotels are full, drivers will have to double up. Breakfast and lunch will be provided and travel will be by bus. But if you prefer to drive yourself, fuel will be reimbursed with valid receipts.”
USE ‘HOGANORT’ IN MAPPING FOR ORIENTATION LOCATIONS
UPON COMPLETION OF THE PRESENTATION RETURN TO THE CLOSE