OPEN IN CHROME AND BEGIN PRE-SCREENING
PROCEED TO APPLICATION FOR DSI: REGIONAL-HARRISON, AR
CODE: RDSIHAR
AVG PAY $1250-$1450/wk (TOP 10%) & BENEFITS
HOME WEEKLY (USUALLY 2 FULL DAYS)
DRY VAN AND/OR REEFER FREIGHT
70% D&H, 100% NO-TOUCH FREIGHT
QUALIFICATIONS:
MINIMUM 2 YEARS RECENT, VERIFIABLE T/T EXPERIENCE.
MUST BE AT LEAST 21 (25 preferred) YEARS OF AGE AND HAVE HELD A US DRIVER’S LICENSE FOR THE LAST 12 CONSECUTIVE MONTHS
***See the CARRIER SPREADSHEET and the QUALIFICATIONS SECTION on the CARRIER DETAILS PAGE for more qualification requirements.***
HIRING AREAS
LIVE CALL SCRIPTS
IS YOUR DRIVER POTENTIALLY QUALIFIED FOR THIS JOB?
– Do they live within the hiring area?
YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS
“Hello, can I speak with _____? Hi this is __________ with IMC Professional Driver Services. How are you doing today? I’m calling about an application you had submitted recently on indeed for a Regional Class A CDL Truck Driver – Home Weekly route.”
“Just to give you a little background about IMC, we work with more than 55 carriers nationwide and so we’re always looking for good drivers. Our state of the art system tracks hundreds of jobs in real-time, so we always have a bird’s eye view on the industry and what opportunities are available.”
“The job we’re talking about today is a regional route delivering Reefer (90%) or Dry Van (10%) freight primarily in the Southeast and Midwest as well as Arizona & Utah. It’ll be 70% D&H, 100% no touch freight. You’ll be home weekly making an average of $1,250-$1,450 per week.”
“Does that sound like something you’d be interested in?”
YES IT DOES!
“OK, so first of all, let me ask you this..”
-What is it you’re currently doing, and what’s got you looking for a change today?
– Are you at least 21 years old?
– Do you have at least 2 years recent, verifiable Class A CDL Tractor Trailer experience?
IF YES, DO THE PRE-SCREENING, THEN
IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED
“OK, so far everything looks good. Let me go ahead and give you all the details about the job and the carrier from top to bottom, and at the end if you have any questions I’ll be happy to track down any additional information for you that I don’t already have.”
DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE
THE CLOSE
“Did you have any other questions about the job or the carrier that I didn’t cover?”
(If you don’t have the answer or can’t find it, assure the driver that they will be contacted by a carrier rep and can ask more detailed questions within the next 24-48 hours)
THE ‘COME TO JESUS’ MEETING
“It looks like we may have a good match here and I’m confident that I can get you this seat. But before I submit your application with my name on it I need to make sure this is the job you want. If there are any other opportunities you’re interested in or waiting to see about, then I’d encourage you to go ahead and see about those jobs and then get back with me once you’re ready to commit to this opportunity.”
“When I submit an application to one of my carriers, I’m giving them the assurance that I have a qualified driver who wants the job and is committed to taking the seat if they get the offer. If that isn’t you then that’s fine, it’s not going to hurt my feelings, but I have to protect my reputation with our carriers”.
“If you’re ready to get orientation scheduled then I can go ahead and get your application submitted right now. And when this carrier sees our apps come in, they tend to put those up at the top of the stack because they know we bring them a lot of really good, highly qualified drivers.”
“Would you like to go ahead and get your application in process today?”
YES I WOULD!
PROCEED TO THE APPLICATION FOR
[CUSTOM 4: DSI: REGIONAL-HARRISON, AR]
IF THE DRIVER ASKS, “CAN I DO THE APPLICATION MYSELF?”
PROCEED TO SPECIAL INSTRUCTIONS FOR
[CUSTOM 5: DRIVER SUBMITTED APPLICATIONS]
IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS
“Well, unfortunately it sounds like this position may not be the best fit for you, but I do have another job in mind that I think may be perfect if you’d like to hear about that.”
I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU
“Unfortunately, it sounds like this position may not be the best fit for you, but like I said, we work with more than 50 carriers, so let me get some additional information from you so we can get you into our system and then I’ll give you a call as soon as I find a better fit for you.
“The job you applied for was a regional position, home weekly. Is that what you’re looking for, or how much home time are you needing to get?
“Are you willing to do some unloading for higher pay or do you prefer more of a Drop & Hook situation? And what kind of pay range do you need for a job to make sense for you?”
(Remind your driver that the home daily and no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs do). Take notes on the driver’s responses and preferences.
“I’m going to send you our intelli-app link. Once you fill that out and submit it we’ll be able to see what we have that you may be interested in and qualified for. At that point I can just give you a call back and if you love the job we’ll have most of what we need to get an application submitted for you right away.
“Be sure to save my number so that you’ll know it’s me because if I call you back then it means I’ve found something that I think you’ll love!
NO THANKS…
“That’s the job you had applied for. What is it you’re actually wanting? (listen to the response)
ONCE YOU HAVE ENOUGH INFORMATION, GO TO GOOGLE EARTH TO LOOK FOR JOBS IN THE APPLICANT’S AREA THAT MEET THEIR PREFERENCES. IF YOU NEED MORE INFORMATION, CONTINUE WITH THE FOLLOWING PROBING QUESTIONS:
“What’s your preference on home time? Are you willing to do some unloading or do you prefer more of a Drop & Hook situation? And what kind of pay are you looking for?”
(Keep in mind, and remind your driver that the home daily, no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs) Take notes on the driver’s responses and preferences.
I DO HAVE SOME OTHER OPTIONS
GO TO THE JOB PAGE FOR THE RECOMMENDED JOB
I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU
VOICEMAIL SCRIPT
“Hi, [Driver] this is _____ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Regional Class A CDL Truck Driver – Home Weekly route. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”
NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER
“Hello, can I speak with __________? Hi , this is _________ with IMC Professional Driver Services. How you doing today? I’m calling about an application you had submitted recently on indeed for a Regional Class A CDL Truck Driver – Home Weekly route.”
THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ
VOICEMAIL SCRIPT
“Hi, [Driver] this is ________ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Regional Class A CDL Truck Driver – Home Weekly route. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”
JOB DETAILS
This is a regional route delivering Reefer (90%) or Dry Van (10%) freight primarily in the Southeast and Midwest as well as Arizona & Utah. It’ll be 70% D&H, 100% no touch freight. You’ll run an average of 2,500-3,000 miles per week with the average haul being 750 miles.
You’ll be home weekly unless you want to stay out longer. Most of the time you’ll be home for 2 full days but it’ll be 34 hrs guaranteed. Your days off will depend your trips that week.
Compensation will be based on mileage. Your rate will depend on verifiable experience and safety record. It’ll range from $0.48-$0.50 CPM. So running the expected 2,500-3,000 miles your average pay will be $1,250-$1,450 per week.
NEXT, GO OVER THE BENEFITS PACKAGE
QUALIFICATIONS
The following table is general carrier info. Pay attention to the qualifications listed in red on the job info page for that job’s specific qualifications/requirements
Pre-Qualifications | |
Minimum Age | Minimum Age 21, preferred 25 |
Minimum Experience (tractor Trailer/OTR) | 2 years of T/T experience Will accept any experience as long as it was pulling 48-53ft trailers |
Moving Violations (max in 3 year period) | 1 in the past 3 years |
Policy on License suspensions | None in the past 6 months |
DOT Recordable Accidents | No at fault accidents in the past 12 months No Accidents involving a fatality (EVER) |
Ticket / Accident / Incident Combo | No accident with a ticket in the past 3 years |
Maximum Major Moving Violation (in the last 3 years) | No speeding ticket(s) of 15mph or more in past 3 years No convictions for reckless/careless driving in last 3 years No major traffic violation in the last 2 years |
Max. Number of Jobs- in the last 3 years | No more than 3 jobs in the past year |
Policy Against Unemployment- even if it is accounted for | Will review |
Terminated Applicants | No terminations for safety |
Felony Convictions – How old must they be? Based off the conviction date? What are the “silver bullets”? |
No felonies in the past 10 years * No convictions for sex crimes involving minors |
Misdemeanors- How old must they be? Automatic DQ’s? |
No misdemeanors in the past 5 years * No convictions for sex crimes involving minors |
DUI/DWI- What is the max number and what time frames do they need to fall outside of? |
No more than 2 in a lifetime and they must be outside of 5 years |
Is Haz-Mat Required? Is there a grace period for driver to obtain it? |
N/A |
Other Endorsements Required | None |
Long Form Physical Required Up Front? | DSI accepts DOT physicals Please have the driver supply a copy of their long form physical |
Drug Testing | Urine |
Other Automatic DQ’s. | No failed drug or alcohol tests in a lifetime |
BENEFITS
MEDICAL/DENTAL/VISION/LIFE INS
PAID ORIENTATION/TRAINING/VACATION
MATCHING 401K CONTRIBUTIONS
BCBS Medical & Delta Dental
Insurance available 1st Day of new month after 60 days of employment
NEXT, GO OVER EQUIPMENT INFO
EQUIPMENT INFO
The DSI fleet of Peterbilt 579’s and Freightliner Cascadias average just 2 years old. They are mostly automatics, some manuals, with a top speed of 70 mph.
They’re permanently assigned but must be left at the DC for time off because that is when DSI services and maintains the trucks.
Riders and pets are allowed.
NEXT, GO OVER CARRIER INFO
CARRIER INFO
DSI is centrally located in Harrison, Arkansas. Established in 1997, they continue to provide nationwide distribution including dry van, temp controlled and shuttle.
NEXT, GO OVER ORIENTATION INFO
Presentation | |
Sign-On Bonus | None at this time |
Driver Types | Company Drivers – Solo Lease Purchase – Not open at this time |
Types of Runs | Home weekly |
Type of Freight | 90% Refrigerated 10% Dry Van |
Type of Equipment | Peterbilt 579 Freightliner Cascadia |
Transmission Type |
Mostly automatics Some manuals |
Average age of tractor | 2 years old |
Is truck permanently assigned to the driver? | Yes |
Truck Speed | 70 mph |
Can truck be taken home for time off? | No DSI services and maintains trucks while drivers are off |
Is truck equipped with Invertors / APU’s? | Yes |
% of Drop and Hook | 70% drop and hook |
% of No Touch | 100% no touch |
% are Haz-Mat Loads |
0% HazMat loads |
Pay Scale (Solo) | $0.48 – $0.50 cpm depending on experience and safety record |
When are drivers paid? | Paid weekly Every Friday |
How are drivers paid? | Direct deposit |
Pay Increase | Upon review |
Hiring Areas | 100 mile radius of Springdale, AR 100 mile radius of Harrison, AR |
Primary Running Areas | Southeast, Midwest, Arizona & Utah |
Average Miles per wk. | 2500-3000 miles per week |
Average Length of Haul | 750 miles |
Home Time / Days Out | Home weekly (unless the Driver wants to stay out) Days off depend on trips that week Most of the time drivers are home 2 full days but they will be home for 34 for sure Most drivers are home on the weekend but it would be best to say weekly and DSI can explain in more detail |
Average Weekly Pay |
$1250-$1450 per week |
Driver Vacation Info | 1 week after year 2 weeks after 2 years 3 weeks after 5 years |
How is Driver Vacation Calculated? | Average earnings for previous 8 weeks before vacation |
EZ Pass provided | Yes |
Pre-Pass Provided | Yes |
Toll Cards Provided | Yes |
Type of Fuel Card | EFS |
Layover Pay | Yes |
Safety Bonus | Yes $0.02 per mile paid monthly |
Rider Policy | Yes |
Pet Policy | Yes No deposit |
Is there 24 hour dispatch? | Yes |
Does driver have routing / fuel stop flexibility? | Yes |
Qualcomm Provided | Yes |
Is per diem optional? | Yes |
Paid Orientation | Yes $130.00 per day If Driver lives within 30 miles of terminal, then it is $90.00 per day |
How long is Orientation | 2 days |
Orientation is held where? |
Harrison, AR |
What day does orientation start / end? | Arrives on Tuesday then in class Wednesday & Thursday |
Lodging Provided (Where will the driver be staying?) | Yes Single occupancy |
Meals Provided (Breakfast / Lunch / Dinner) | Breakfast at hotel Lunch at Orientation |
Travel Provided (Bus / Plane /Car Rental) | Driver must Drive Personal Vehicle |
Insurance Starts When? | 1st Day of new month after 60 days of employment Offer medical, dental, vision, & life insurance BCBS Medical & Delta Dental |
401k | Matching 401 (k) contributions |
ORIENTATION INFO (DSIORT)
Orientation will be 2 days long and held in Harrison, AR. You’ll arrive on Tuesday and be in class Wednesday and Thursday. A single occupancy hotel room will be provided as well as breakfast and lunch.
You’ll have to drive your personal vehicle to orientation but you’ll be paid $130 per day if you live more than 30 miles from the terminal and $90 per day if you don’t.
USE ‘DSIORT’ IN MAPPING FOR ORIENTATION LOCATION
UPON COMPLETION OF THE PRESENTATION, RETURN TO THE CLOSE