Application Process
Step 1 – FILL OUT THE INTELLIAPP WITH YOUR DRIVER OVER THE PHONE AND THEN MOVE TO SETTING FOLLOW-UP EXPECTATIONS:
US Xpress Application requires:
- 10 years of employment history (full 10 year history whether it’s work, school or unemployment)
- Contact/Supervisor Name for all previous jobs (This is not an entry on the Intelliapp but it is required info on the US Xpress carrier application so please make note of it.)
- Need proof of any self employment upfront I.E. Lyft, Uber, Self Employed
- Home address history for the past 3 years
- Current drivers license number and drivers license history for the past 3 years
- History of traffic accidents, violations and/or convictions from the last 3 years (including DUI or reckless driving conviction and license suspension)
- Any military history.
- Emergency contact info (name, address, phone#, relationship)
MAKE SURE TO:
- Inform the driver that you or a member of the IMC Admin Team may reach out to them to gather additional information as needed, so it’s important that they save our number and be sure to answer their phone when we call.
- Make note of the intelliapp confirmation number when you submit your app so you can add it to the Driver Management notes.
- Verify that the name on the application matches how it appears on the CDL.
WHAT IF MY DRIVER WANTS TO DO THE APPLICATION THEMSELVES?
“I have to tell you that the fastest, easiest and best way to get you this job is for me to go ahead and get all the information myself right now so that we can get a complete application packet submitted immediately. This is a competitive position and there are other drivers actively applying, so the sooner we can get it done the better”.
“If you insist on doing the application yourself then I can send you my intelliapp link and I’ll need you to fill that out as completely as you can. The more info you provide up front the faster we can get your application process moving along.
“We’ll definitely need all the info for all your CDL driving jobs including the names and phone numbers of companies, miles and areas driven, types of trucks and trailers, and trailer length for each job.
“Additionally, Swift requires:
- 10 years of employment history
- Home address history for the past 3 years
- Current driver license number and driver license history for the past 3 years
- History of traffic accidents, violations and/or convictions from the last 5 years (including DUI or reckless driving conviction and license suspension)
- Any military history
- Name on the application must match how it appears on CDL.
“Be sure to let me know as soon as you get that done so I can be on the lookout for it and get everything submitted for you ASAP.”
SEND THE INTELLI-APP LINK VIA TEXT OR EMAIL:
https://intelliapp.driverapponline.com/c/classarecruiting?r=GPeffer&uri_b=ia_classarecruiting_560813248
THEN SET FOLLOW-UP EXPECTATIONS
SETTING FOLLOW-UP EXPECTATIONS
“In addition to your completed application, we’re also going to need a copy of the front and back of your CDL and medical card. The carrier prefers us to include them as part of your application packet in order to help speed up the process. You can send those to my email, ______.
PROVIDE YOUR EMAIL ADDRESS FOR DOCUMENTS
“Next, within 24 hours a rep over at US Xpress will send you a text letting you know when they send the release forms for you to sign. Text them back as soon as you get them signed. It’s important that you get those signed and submitted ASAP so they can start getting your reports together and keep the process running smoothly. Be sure to check your spam folder if you don’t find them at first. Once you’re approved for hire, your rep over at US Xpress will reach out to set up orientation.
“Sound good? Ok, so I’ll let you go for now but be sure to save my number so that when I call you back tomorrow with updates or to get more information then you’ll know it’s me and be sure to answer the phone. I’ll keep in touch with you throughout this process to make sure everything happens quickly and smoothly, as well as to answer any additional questions you may have.
“Have a great day, (driver name), and I’ll talk to you again tomorrow/next week.”
Step 2 – Enter your driver into DRIVER MANAGEMENT, and add the following information in the “Notes” section:
- Run Driver Applied For
- Pay quoted to Driver
- Home time quoted to Driver
- When do they want Orientation
*** US Xpress will send the Driver the link to sign the app & releases through Tenstreet Pulse***
Follow Up:
- A US Xpress Recruiter will send the Driver a text within 24 hours when they send the releases to the Driver. Please have the Driver text them back as soon as they sign the releases.
- Driver Update sent out every morning & afternoon.
- Your driver will be assigned to a US Xpress Processor AFTER their app is complete and their releases have been signed. If your driver needs to call into US Xpress, ask the Admin Team for the number of the processor assigned to them. (Recruiters cannot call into US Xpress!)
My Driver Is approved… What Now???
- A US Xpress Processor will reach out to your Driver to set up orientation once the Driver has been approved.
- US Xpress will schedule orientation and set up travel/hotel with your Driver. They will email the Orientation Information (Confirmation) to the Driver after they speak to them.
Weekend Emergency Information
Step 1
- Confirm the Driver has received their Orientation Information by 5:00 p.m. EST on Fridays!
- Make sure the Driver is checking their Spam in their email!
Step 2
- In the event of an emergency over the weekend, please have the DRIVER call 866-576-2979.
- Make sure the Driver leaves a message and his contact info if prompted!
| For Recruiters Use Only | |
| Contact Info | Please contact your Lead Recruiter with any questionsPlease do not contact US Xpress directly |
| Recruiting Hours | 8:30 – 5:30 EST Monday – Friday |
| Application turn around time | 24 – 48 Hours |
| Rehire Policy | All Drivers are eligible for rehire after being gone for 6 months |
| Application Ownership | 30 Days |