OPEN IN CHROME AND BEGIN PRE-SCREENING
PROCEED TO APPLICATION FOR TA DEDICATED: QUALITY STEEL REGIONAL
CODE: RTQSFOH
Avg Pay $1,725-$1,825/wk & BENEFITS
$500 SIGN ON BONUS
HOME WEEKLY FOR 34 HR RESET (Fri-Sun or Sun-Mon)
DRIVER ASSIST UNLOAD AND LOAD SECUREMENT REQUIRED
QUALIFICATIONS:
MIN 12 MO RECENT, VERIFIABLE CLASS A CDL T/T EXPERIENCE REQUIRED (MUST BE FLATBED WITH WINTER DRIVING)
HAZMAT ENDORSEMENT REQUIRED BEFORE HIRE
***See the CARRIER SPREADSHEET and the QUALIFICATIONS SECTION on the CARRIER DETAILS PAGE for more qualification requirements.***
HIRING AREAS
75 MILES OF FREMONT, OH
75 MILES OF SOUTH BEND, IN
50 MILES OF MEDINA, OH
50 MILES OF CLEVELAND, OH
50 MILES OF ERIE, PA
50 MILES OF BUFFALO, NY
LIVE CALL SCRIPTS
IS YOUR DRIVER POTENTIALLY QUALIFIED FOR THIS JOB?
– Do they live within the hiring area?
YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS
“Hello, can I speak with _____? Hi this is __________ with IMC Professional Driver Services. How are you doing today? I’m calling about an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Weekly.”
“Just to give you a little background about IMC, we work with more than 55 carriers nationwide and so we’re always looking for good drivers. Our state of the art system tracks hundreds of jobs in real-time, so we always have a bird’s eye view on the industry and what opportunities are available.”
“The job we’re talking about today is a dedicated regional route. You’ll be hauling new propane tanks on flatbed trailers in the eastern half of the United States. No NYC involved. It’ll be driver assist unload and verifying securement required. You’ll be home weekly for your 34 hr reset. Average pay, depending on verifiable experience will be $1,725-$1,825 per week. With a $500 sign on bonus paid out on your second pay check.”
“Does that sound like something you’d be interested in?”
YES IT DOES!
“OK, so first of all, let me ask you this..”
-What is it you’re currently doing, and what’s got you looking for a change today?
– Are you at least 21 years old?
– Do you have at least 12 months recent, verifiable Class A CDL Flatbed experience?
IF YES, DO THE PRE-SCREENING, THEN
IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED
“OK, so far everything looks good. Let me go ahead and give you all the details about the job and the carrier from top to bottom, and at the end if you have any questions I’ll be happy to track down any additional information for you that I don’t already have.”
DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE
THE CLOSE
“Did you have any other questions about the job or the carrier that I didn’t cover?”
(If you don’t have the answer or can’t find it, assure the driver that they will be contacted by a carrier rep and can ask more detailed questions within the next 24-48 hours)
THE ‘COME TO JESUS’ MEETING
“It looks like we may have a good match here and I’m confident that I can get you this seat. But before I submit your application with my name on it I need to make sure this is the job you want. If there are any other opportunities you’re interested in or waiting to see about, then I’d encourage you to go ahead and see about those jobs and then get back with me once you’re ready to commit to this opportunity.”
“When I submit an application to one of my carriers, I’m giving them the assurance that I have a qualified driver who wants the job and is committed to taking the seat if they get the offer. If that isn’t you then that’s fine, it’s not going to hurt my feelings, but I have to protect my reputation with our carriers”.
“If you’re ready to get orientation scheduled then I can go ahead and get your application submitted right now. And when this carrier sees our apps come in, they tend to put those up at the top of the stack because they know we bring them a lot of really good, highly qualified drivers.”
“Would you like to go ahead and get your application in process today?”
YES I WOULD!
PROCEED TO THE APPLICATION FOR
[CUSTOM 4: TA DEDICATED: QUALITY STEEL REGIONAL]
IF THE DRIVER ASKS, “CAN I DO THE APPLICATION MYSELF?”
PROCEED TO SPECIAL INSTRUCTIONS FOR
[CUSTOM 5: DRIVER SUBMITTED APPLICATIONS]
IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS
“Well, unfortunately it sounds like this position may not be the best fit for you, but I do have another job in mind that I think may be perfect if you’d like to hear about that.”
I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU
“Unfortunately, it sounds like this position may not be the best fit for you, but like I said, we work with more than 50 carriers, so let me get some additional information from you so we can get you into our system and then I’ll give you a call as soon as I find a better fit for you.
“The job you applied for was a dedicated regional route – home weekly. Is that what you’re looking for, or how much home time are you needing to get?
“Are you willing to do some unloading for higher pay or do you prefer more of a Drop & Hook situation? And what kind of pay range do you need for a job to make sense for you?”
(Remind your driver that the home daily and no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs do). Take notes on the driver’s responses and preferences.
“I’m going to send you our intelli-app link. Once you fill that out and submit it we’ll be able to see what we have that you may be interested in and qualified for. At that point I can just give you a call back and if you love the job we’ll have most of what we need to get an application submitted for you right away.
“Be sure to save my number so that you’ll know it’s me because if I call you back then it means I’ve found something that I think you’ll love!
NO THANKS…
“That’s the job you had applied for. What is it you’re actually wanting? (listen to the response)
ONCE YOU HAVE ENOUGH INFORMATION, GO TO GOOGLE EARTH TO LOOK FOR JOBS IN THE APPLICANT’S AREA THAT MEET THEIR PREFERENCES. IF YOU NEED MORE INFORMATION, CONTINUE WITH THE FOLLOWING PROBING QUESTIONS:
“What’s your preference on home time? Are you willing to do some unloading or do you prefer more of a Drop & Hook situation? And what kind of pay are you looking for?”
(Keep in mind, and remind your driver that the home daily, no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs) Take notes on the driver’s responses and preferences.
I DO HAVE SOME OTHER OPTIONS
GO TO THE JOB PAGE FOR THE RECOMMENDED JOB
I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU
“Let me go ahead and ask you just a few more questions to finish up our intake sheet and then I’ll get you off the phone. I think I may have some other jobs in your area that might be a better fit for you.
“Okay [DRIVER], I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something and if you love the job, then we’ll already have most of what we need to get an application submitted for you right away.
SEND THE INTELLI-APP LINK TO YOUR DRIVER:
VOICEMAIL SCRIPT
“Hi, [Driver] this is _____ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Weekly. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”
NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER
“Hello, can I speak with __________? Hi , this is _________ with IMC Professional Driver Services. How you doing today? I’m calling about an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Weekly.”
“Just to give you a little background about IMC, we work with more than 55 carriers nationwide and so we’re always looking for good drivers. Our state of the art system tracks hundreds of jobs in real-time, so we always have a bird’s eye view on the industry and what opportunities are available.”
“I’ve been looking over your information and it looks like…
GO OVER POTENTIALLY DISQUALIFYING INFORMATION WITH THE DRIVER AND VERIFY ACCURACY TO OFFICIALLY DQ THEM.
THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ
“Unfortunately, due to those factors I’m not going to be able to get you this seat today. But like I said before, we do work with lots of different carriers with lots of different qualifications and driver needs.
“I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something. Then if you love the job we’ll already have most of what we need to get an application submitted for you right away. So be sure to save my number so you’ll know it’s me calling you back!
SEND THE INTELLI-APP LINK TO YOUR DRIVER:
VOICEMAIL SCRIPT
“Hi, [Driver] this is ________ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Weekly. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”
JOB DETAILS
This is a dedicated regional route for Quality Steel. You’ll be hauling new propane tanks on flatbed trailers in the eastern half of the United States. No NYC involved. It’ll be driver assist unload and verifying securement required.
This account requires you to have your Hazmat Endorsement upon hire. As well as 6 months flatbed and winter driving experience.
You’ll be home weekly for your 34 hour reset over the weekend, usually Fri-Sun or Sat to Mon. Working a 5 or 6 day week with start times varying Sunday-Tuesday. There will be 1-4 routes per week and 1-4 layovers depending on the schedule.
You’ll be running an average of 2,175 miles a week. Pay is based on mileage and stop pay. The CPM is $0.75 and stop pay is $50 per stop. You will also get $100 for every Hazmat load, giving you an average of $1,725-$1,825 per week. $90-$95,000 annually. There is also currently a $500 sign on bonus paid in full on your second pay check.
NEXT, GO OVER THE BENEFITS PACKAGE
QUALIFICATIONS
The following table is general carrier info. Pay attention to the qualifications listed in red on the job info page for this job’s specific qualifications/requirements
| Pre-Qualifications | |
| Minimum Age | Must be at least 21 |
| Minimum Experience (tractor Trailer/OTR) |
Level 1 positions require 6 months of experience driving a trailer of at least 45 ft Level 2 positions now require 1 year (12 months) of experience with a trailer length of at least 45 ft. Level 2 Positions: Foley Quality Steel Hyundai Owens Corning Advance Auto/ Carquest Honda LP Cylinder * Local Experience will count towards experience * The experience on the Job Sheet trumps all info above. Please make sure to check the job sheets for experience required. * Time spent training at a school or previous employer training does not count toward driving experience requirements * They DO NOT accept military or oil field experience * Drivers who were issued their CLP prior to 2/7/2022 and with less than 1-year experience need to provide their training certificate. If the certificate cannot be produced a VOE showing completion of the training program from the approved school is needed. |
| Moving Violations (max in 3 year period) |
No more than 3 moving citations within the past 3 years -Pending citations need to be reviewed. This includes citations for texting / cell phone use -Driving CMV without a CDL No more than 5 moving violations on the PSP -If 3 moving violations in the last 12 months safety review required -If 3 of the same moving violations in 3 years safety review required |
| Policy on License suspensions | -No license revocations or suspensions in the last 12 months related to moving violations. -Multiple license revocations or suspensions beyond 12 months will require a written safety review. -Multiple for child support suspension will be reviewed by the Recruiting managers. |
| Accidents | -No more than 3 non-DOT preventable accidents in the past 3 years, must be reviewed by safety -Preventable DOT OR Major accidents inside of 1 year is not qualified, 13-24 months will require a written review by safety (Defined as U-turn, rollover, run under, jackknife, rear end (except low speed stop and go traffic) & lane change) |
| Incidents (max in 3 year period) | No more than 3 in the past 3 years |
| Ticket/Accident/Incident Combo | No more than 5 COMBINED preventable accidents AND moving violations in the past 3 years |
| Serious Moving Violations (in the last 3 years) | Serious moving violation convictions in a POV or CMV within the past 24 months reviewed by Safety Serious moving violations include but are not limited to: -Improper/erratic lane change -Following too close -Speeding excessively -Involving any speed of 24.1 kmph (15 mph) or more above the regulated or posted speed limit -Violating State or local law related to MV traffic control arising in connection with a fatal accident -Driving a CMV without a CDL or proper endorsements -Texting while driving -Using a handheld while driving -Failing to stop at a RR crossing * Convictions or pending charges for reckless/careless driving within the past 5 years will require a written review by safety. * Violating an “out of service” order while operating a CMV within the past 3 years requires a written review by safety. * Convictions or pending charges for leaving the scene of an accident within the past 7 years requires a written review by safety. |
| Major Moving Violations- that are automatic DQ’s | -Violating an “out of service” order while operating a CMV within the past 3 years requires a written review by safety. -Convictions or pending charges for reckless/careless driving within the past 5 years will require a written review by safety -Convictions or pending charges for leaving the scene of an accident within the past 7 years requires a written review by safety. |
| Max. Number of Jobs- in the last 3 years | -No more than 8 jobs in the last 3 years -No more than 3 CDL jobs in the last 12 months -Drivers with 6 months of experience only must have 2 or less driving jobs in that time |
| Policy Against Unemployment- even if it is accounted for | More than 18 months unemployment time in the past 3 years requires a safety review |
| Terminated Applicants | Terminations within the last year will require safety review |
| Felony & Misdemeanor Convictions – How old must they be? Based off the conviction date? What are the “silver bullets”? |
-Currently on probation or parole do not qualify for felonies -No Felonies in the past 7 years -No more than 2 misdemeanors in the past 7 years |
| DUI/DWI- What is the max number and what time frames do they need to fall outside of? |
-DUI/DWI less than 5 years does not qualify -DUI/DWI or under the influence of narcotics older than 5 years, but less than 10 years in a POV requires a written review by safety -Multiple DUI/DWI in a lifetime, does not qualify -Citation for Open Container in a CMV, does not qualify -DUI/DWI or under the influence of narcotics in a CMV does not qualify |
| Is Haz-Mat Required? Is there a grace period for driver to obtain it? |
HazMat and all endorsements are required at the time of the application for lanes that require it, regardless of what the job description states about Drivers being able to get it. |
| DOT Physical | Will accept current physical if it does not expire inside of 3 months. All physicals are reviewed by Third Party Administrator (TPA). For a new physical, must pass DOT physical from a company approved medical examiner and receive a DOT medical examiner’s certificate that is valid for no less than 3 months from date of exam. Company reserves the right to require any driver to take a new physical prior to or upon arrival to orientation or rehire. |
| Drug Testing | Both urine & hair follicle * Please inform drivers that CFI conducts urine and hair testing. With hair testing we can collect a sample from head, armpit or leg. If driver does not have hair we can conduct a nail test. This could result in a extended eta as we have to order a kit. |
| Failed or Refused Drug or Alcohol Test | Positives and/or refusals on a chemical drug or alcohol testing for a DOT regulated position or company does not qualify |
BENEFITS
“The benefits package includes:
PAID VACATION/HOLIDAYS/TRAINING/ORIENTATION
MEDICAL/DENTAL/VISION/LIFE INSURANCE
MATCHING 401K RETIREMENT BENEFITS
BENEFITS ARE AVAILABLE AFTER 60 DAYS
NEXT, GO OVER EQUIPMENT INFO
EQUIPMENT INFO
You’ll be running 2020-2023 Freightliner or Kenworth trucks w/automatic transmissions. Step deck flatbed trailers. Top speed is 65mph. Trucks will be parked at the customer locating in Fremont, OH. Riders and passengers are allowed per company policy.
NEXT, GO OVER CARRIER INFO
CARRIER INFO
TA Dedicated specializes in dedicated truckload services that optimize customer supply chains and provide exclusive capacity to lower costs and improve business results. They serve as an integral part of the distribution system for many of our major customers.
TA Dedicated is built on the cornerstone value of safety. They believe the safety of their drivers, other motorists and their customers’ freight mean everything to them. They stand behind this by investing in safety technologies and the continual training and education of their fleet. Their drivers are the captains of their ship and are empowered to make the decision on when it is safe to drive. We never compromise on their commitment to safety.
NEXT, GO OVER ORIENTATION INFO
ORIENTATION INFO (TADORT)
Orientation will be 3 days long (Mon-Wed or Wed-Fri) and held in Atlanta, GA. Pay out will be $500 upon hire. Lodging will be at the Drury Inn & Suites, single occupancy rooms. Breakfast will be at the hotel and the carrier will provide lunch. Travel will be provided by bus, rental car or plane depending on how far travel is to orientation site.
USE CODE ‘TADORT’ IN MAPPING FOR ORIENTATION INFO
UPON COMPLETION OF THE PRESENTATION RETURN TO THE CLOSE