OPEN IN CHROME AND BEGIN PRE-SCREENING
PROCEED TO APPLICATION FOR CFI: OTR-TEMP CONTROL
CODE: OCFITC
AVG. PAY $945-$1,325/wk & BENEFITS
OUT 14-16 DAYS, HOME FOR 2
50% D&H, 85%-90%NO TOUCH FREIGHT
QUALIFICATIONS:
MUST BE AT LEAST 21 YEARS OF AGE AND HAVE HELD A US DRIVER’S LICENSE FOR THE LAST 12 CONSECUTIVE MONTHS
MUST HAVE AT LEAST 3 MONTHS OTR T/T EXPERIENCE USING ELECTRONIC LOGS IN THE PAST 3 YEARS WITH NO JOB CHANGES WITHIN THAT 3 MONTHS (Drivers must have more over the road
exp. than off the road. For example, if they have 3 months it can’t be over 3 months ago)
MUST HOLD ONLY ONE VALID CDL ISSUED BY STATE OF RESIDENCE
***See the CARRIER SPREADSHEET and the QUALIFICATIONS SECTION on the CARRIER DETAILS PAGE for more qualification requirements.***
HIRING AREA
LIVE CALL SCRIPTS
IS YOUR DRIVER POTENTIALLY QUALIFIED FOR THIS JOB?
– Do they live within the hiring area?
YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS
“Hello, can I speak with _____? Hi this is __________ with IMC Professional Driver Services. How are you doing today? I’m calling about an application you had submitted recently on indeed for a Class A CDL Reefer Truck Driver – OTR route.”
“Just to give you a little background about IMC, we work with more than 55 carriers nationwide and so we’re always looking for good drivers. Our state of the art system tracks hundreds of jobs in real-time, so we always have a bird’s eye view on the industry and what opportunities are available.”
“The job we’re talking about today is an OTR route delivering reefer freight throughout most of the middle eastern states. It’ll be 50% D&H, 90% no touch freight. You’ll be out 14-16 days and home for 2 making an average of $945-$1,325 per week.”
“Does that sound like something you’d be interested in?”
YES IT DOES!
“OK, so first of all, let me ask you this..”
-What is it you’re currently doing, and what’s got you looking for a change today?
– Are you at least 21 years old?
– Do you have at least 3 months recent, verifiable Class A CDL Tractor Trailer experience?
IF YES, DO THE PRE-SCREENING, THEN
IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED
“OK, so far everything looks good. Let me go ahead and give you all the details about the job and the carrier from top to bottom, and at the end if you have any questions I’ll be happy to track down any additional information for you that I don’t already have.”
DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE
THE CLOSE
“Did you have any other questions about the job or the carrier that I didn’t cover?”
(If you don’t have the answer or can’t find it, assure the driver that they will be contacted by a carrier rep and can ask more detailed questions within the next 24-48 hours)
THE ‘COME TO JESUS’ MEETING
“It looks like we may have a good match here and I’m confident that I can get you this seat. But before I submit your application with my name on it I need to make sure this is the job you want. If there are any other opportunities you’re interested in or waiting to see about, then I’d encourage you to go ahead and see about those jobs and then get back with me once you’re ready to commit to this opportunity.”
“When I submit an application to one of my carriers, I’m giving them the assurance that I have a qualified driver who wants the job and is committed to taking the seat if they get the offer. If that isn’t you then that’s fine, it’s not going to hurt my feelings, but I have to protect my reputation with our carriers”.
“If you’re ready to get orientation scheduled then I can go ahead and get your application submitted right now. And when this carrier sees our apps come in, they tend to put those up at the top of the stack because they know we bring them a lot of really good, highly qualified drivers.”
“Would you like to go ahead and get your application in process today?”
YES I WOULD!
PROCEED TO THE APPLICATION FOR
[CUSTOM 4: CFI: OTR-TEMP CONTROL]
IF THE DRIVER ASKS, “CAN I DO THE APPLICATION MYSELF?”
PROCEED TO SPECIAL INSTRUCTIONS FOR
[CUSTOM 5: DRIVER SUBMITTED APPLICATIONS]
IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS
“Well, unfortunately it sounds like this position may not be the best fit for you, but I do have another job in mind that I think may be perfect if you’d like to hear about that.”
I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU
“Unfortunately, it sounds like this position may not be the best fit for you, but like I said, we work with more than 50 carriers, so let me get some additional information from you so we can get you into our system and then I’ll give you a call as soon as I find a better fit for you.
“The job you applied for was an OTR position, out for 2 weeks. Is that what you’re looking for, or how much home time are you needing to get?
“Are you willing to do some unloading for higher pay or do you prefer more of a Drop & Hook situation? And what kind of pay range do you need for a job to make sense for you?”
(Remind your driver that the home daily and no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs do). Take notes on the driver’s responses and preferences.
“I’m going to send you our intelli-app link. Once you fill that out and submit it we’ll be able to see what we have that you may be interested in and qualified for. At that point I can just give you a call back and if you love the job we’ll have most of what we need to get an application submitted for you right away.
“Be sure to save my number so that you’ll know it’s me because if I call you back then it means I’ve found something that I think you’ll love!
NO THANKS…
“That’s the job you had applied for. What is it you’re actually wanting? (listen to the response)
ONCE YOU HAVE ENOUGH INFORMATION, GO TO GOOGLE EARTH TO LOOK FOR JOBS IN THE APPLICANT’S AREA THAT MEET THEIR PREFERENCES. IF YOU NEED MORE INFORMATION, CONTINUE WITH THE FOLLOWING PROBING QUESTIONS:
“What’s your preference on home time? Are you willing to do some unloading or do you prefer more of a Drop & Hook situation? And what kind of pay are you looking for?”
(Keep in mind, and remind your driver that the home daily, no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs) Take notes on the driver’s responses and preferences.
I DO HAVE SOME OTHER OPTIONS
GO TO THE JOB PAGE FOR THE RECOMMENDED JOB
I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU
VOICEMAIL SCRIPT
“Hi, [Driver] this is _____ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Class A CDL Reefer Truck Driver – OTR route. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”
NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER
“Hello, can I speak with __________? Hi , this is _________ with IMC Professional Driver Services. How you doing today? I’m calling about an application you had submitted recently on indeed for a Class A CDL Reefer Truck Driver – OTR route.”
THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ
VOICEMAIL SCRIPT
“Hi, [Driver] this is ________ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Class A CDL Reefer Truck Driver – OTR route. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”
JOB DETAILS
This is an OTR route delivering reefer freight throughout most of the middle eastern states. It’ll be 50% D&H, 90% no touch freight.
You’ll be out for 14-16 days running an average of 2,100-2,500 miles per week. You’ll earn 1 day off for every 7 days out. Home time can be banked but if you’re off for more than 9 days you’ll have to leave the truck at the terminal. An 8 day minimum notice is required for time off and the requested date has to be at least 14 days from your last earned time off.
Compensation will be based on mileage. Your rate will depend on verifiable experience and range from $0.45-$0.53 CPM. There is accessorial pay in various forms but based on mileage alone your weekly pay will range from $945-$1,325.
NEXT, GO OVER THE BENEFITS PACKAGE
QUALIFICATIONS
The following table is general carrier info. Pay attention to the qualifications listed in red at the top of the job info page for that job’s specific qualifications/requirements
| Pre-Qualifications | |
| Minimum Age | At least 21 years of age |
| Minimum Experience (tractor Trailer/OTR) |
Experienced Drivers At least 3 months OTR T/T experience using electronic logs in the past 3 years with no job changes within that 3 months. Must have at least 90 days recent OTR T/T exp with ELD. Drivers MUST have more over the road than off the road exp. If they have 6 months it can’t be over 6 months ago. If they have 1 year it can’t be over 1 year ago. Same with 3 months it can’t be over 3 months ago. *** MUST hold only one valid CDL issued by the state of residence. Applicant’s whose licenses are not issued by their state of residency must transfer their CDL no later than thirty days from date of hire. *** Time spent training at a school or previous employer does not count toward driving experience requirements *** Driving credit is given for regional and OTR experience. Credit for local experience given when the driver has other experience in OTR. Trailer length must be ’48 – ’53. *** Drivers with only local, military, or oil field experience will be required to train with a Driver Instructor *** Drivers with less than 1-year experience need to provide their training certificate. If the certificate cannot be produced a VOE showing completion of the training program from the approved school is needed. |
| Moving Violations (max in 3 year period) | -No more than 2 moving violations within the past 12 months -No more than 4 in the past 3 years -No 15 + over in the past 3 years. If outside of three years, the most recent 12 months must be free of any convictions *** Warnings on PSP are still considered violations |
| Policy on License suspensions | -No license revocations or suspensions in the last 12 months related to moving violations -No more than 2 license revocations, disqualifications or suspensions related to moving violations in a lifetime -No multiple license revocations or suspensions in the past 12 months |
| Accidents | -No preventable major (Rollover, fatality or injury in the past 5 years -No minor DOT Reportable accidents (towed from scene) in the past 12 months -No more than 3 preventable minor Non DOT in the past 3 years |
| Incidents (max in 3 year period) | More than 5 combined accidents and moving violations in the past 3 years will not qualify |
| Ticket / Accident / Incident Combo | No more than 5 COMBINED preventable accidents AND moving violations in the past 3 years |
| Serious Moving Violation (in the last 3 years) |
Serious moving violations include but are not limited to: -Improper/erratic lane change -Following too close -Speeding excessively – involving any speed of 24.1 kmph (15 mph) or more above the regulated or posted speed limit -Violating State or local law related to MV traffic control arising in connection with a fatal accident -Driving a CMV without a CDL or proper endorsements -Texting while driving -Using a handheld while driving -Failing to stop at a RR crossing * PSP data will be evaluated for employment consideration. |
| Major Moving Violations- that are automatic DQ’s | -Violating an “out of service” order while operating a CMV within the past 3 years requires a written review by safety. -Convictions or pending charges for reckless/careless driving within the past 5 years will require a written review by safety -Convictions or pending charges for leaving the scene of an accident within the past 7 years requires a written review by safety |
| Max. Number of Jobs- in the last 3 years | -Must have a job with 6 months OTR experience in the past 3 years with NO job changes -No more than 6 jobs in the past 3 years |
| Policy Against Unemployment- even if it is accounted for | More than 18 months unemployment time in the past 3 years requires a safety review |
| Terminated Applicants | -No safety term from most recent carrier -No more than 2 safety terms in the past 3 years |
| Felony & Misdemeanor Convictions – How old must they be? Based off the conviction date? What are the “silver bullets”? |
-Currently on probation or parole do not qualify -No pending charges -Misdemeanor(s) two within the past 7 years OR 3 or more in a lifetime, will require a written review by safety -No felony convictions for sexual or violent crimes -No more than 1 drug charge in the past 15 years -Pending charges for eluding law enforcement in the past 10 years must have clean consistent work history with carrier for 12 months prior to onboarding -Conviction for manufacturing or sale of drugs, to include possession with the intent to sell in the last 10 years must have clean consistent work history with carrier for 12 months prior to onboarding -2 or more misdemeanors in the past 7 years must be reviewed -2 or more felonies in the past 7 years must be reviewed |
| DUI/DWI- What is the max number and what time frames do they need to fall outside of? |
DUI/DWI less than 10 years does not qualify -No more than 2 DUI’s in a lifetime -Citation for Open Container in the past 15 years |
| Is Haz-Mat Required? Is there a grace period for driver to obtain it? |
HazMat is required Driver has 120 days to get their HazMat |
| Reimbursed for Haz-Mat? | Will reimburse with receipt |
| Haz-Mat Pay Info | $0.06 cpm extra if load requires a place card |
| Other Endorsements Required | None |
| DOT Physical Requirements | Will accept current physical as long as it has a minimum of 3 months left remaining on current med card and is approved by Workforce New physicals must be scheduled through Workforce and be at a minimum a three month card Company reserves the right to require any driver to take a new physical prior to or upon arrival to orientation or rehire |
| Other Automatic DQ’s. | Positives and/or refusals on a chemical drug or alcohol testing for a DOT regulated position or company does not qualify |
| Drug Screening | Urine |
BENEFITS
PAID VACATION/HOLIDAYS/TRAINING/ORIENTATION
MEDICAL/DENTAL/VISION INSURANCE
XM SATELLITE RADIO WITH PAID SUBSCRIPTION IN EVERY TRUCK!
TRUCK TAKE HOME FOR OFF TIME
NEXT, GO OVER EQUIPMENT INFO
EQUIPMENT INFO
You’ll be running Kenworth T680’s averaging 3 years old with automatic transmissions and a top speed of 65mph. Trucks are assigned and can be taken home for time off.
All trucks are factory equipped with 1500 watt inverters and air-ride suspension for both truck and trailer (53′ plate trailers). Your truck will get a new mattress and have XM Satellite Radio with subscription. It’ll also have room for a refrigerator and tv.
There will be internal and external cameras. Internal cameras are activated by event only.
Riders and Pets are allowed after orientation. Riders must be at least 12 years old and will be able to ride as soon as they have their rider request form filled out. This can be as early as day one.
Pets are limited to one cat or dog per driver. There will be a $500 non-refundable fee for each pet which can be payroll deducted.
NEXT, GO OVER CARRIER INFO
CARRIER INFO
CFI offers Regional and OTR routes delivering dry van freight for Solo Drivers, Teams, Trainers and Owner Operators.
NEXT, GO OVER ORIENTATION INFO
| Presentation | |
| Sign-On Bonus | Transition bonus of $500 is paid out at first dispatch is complete. This is only for some dedicated accounts. * See Dedicated job sheets for more info |
| Driver Types | Company – Solo Company Team (pre-made only) |
| Types of Runs | Local Dedicated |
| Type of Freight | Dry Van Reefer |
| Type of Equipment | Freightliner Cascadia’s Kenworth T680’s * Cameras: Front Facing – They do have cameras that face the driver but they are turned off (unless the driver has safety issues and is on a safety review, then they may be activated) |
| Transmission Type | Automatics |
| Average age of tractor | 3 years old |
| Is truck permanently assigned to the driver? | Yes, except on local accounts & TA Choice |
| Truck Speed | 65 |
| Is truck equipped with Invertors / APU’s? | No APU’s Invertors are available, but not stock in the truck. The invertors are 1500 watts and available for purchase, about $230 (4 payments taken out of their check each weekend) |
| % of Drop and Hook | 90% |
| % of No Touch | 99% |
| % are Haz-Mat Loads | Depends on the account |
| Pay Scale (Solo) | See Job Sheets file * Please make sure you are only telling the Driver the Average Weekly Pay or Weekly Minimum Pay & the Stop Pay. |
| Pay Scale (Team) | See Job Sheets file * Please make sure you are only telling the Driver the Average Weekly Pay or Weekly Minimum Pay & the Stop Pay. |
| Type of Driver Pay | HHG |
| When are drivers paid? | Weekly |
| How are drivers paid? | Comdata, direct deposit |
| Pay Increase | See Performance Bonus and MPG Bonus details |
| Primary Running Areas | OTR Team drivers are the only drivers who will potentially run all 48 states OTR drivers will primarily run everything East of I35 |
| Average Miles per wk. | 2400-2600 OTR Solo Up to 6,000 for OTR Teams |
| Average Length of Haul | 600 OTR |
| Home Time / Days Out | Various home time depending on account |
| Average Weekly Pay | See account sheets |
| Driver Vacation Info | Yearly vacation |
| How is Driver Vacation Calculated? | Avg weekly gross |
| Layover Pay | $75/day |
| Dock Detention Pay | $16 after 2 hours |
| Multi-Stop Pay | $20/stop outside the first and last. |
| New York City | $100 |
| Rider Policy | Yes, TA recruiter will provide details. Some variables in the program |
| Pet Policy | Dogs only – Breed and weight restrictions *** See Pet Policy on the info sheet |
| Is there 24 hour dispatch? | Yes |
| Is per diem optional? | Yes $66/day, no charges or deductions for it |
| Paid Orientation | $500 |
| How long is Orientation | 2 Days Starts every Tuesday |
| Orientation is held where? |
Atlanta, GA: 2 day orientation that starts M-W or W-F. Paid $60 a day, will pay for travel and private hotel room. |
| Lodging Provided (Where will the driver be staying?) | Atlanta, GA: Drury Inn and Suites (Single Occupancy) |
| Meals Provided (Breakfast / Lunch / Dinner) | Breakfast at hotel, lunch is provided, driver pays for dinner. |
| Travel Provided (Bus / Plane /Car Rental) | Car Rental Bus Plane |
| Insurance Starts When? | 60 days See Information sheet for information |
| 401 (k) Retirement Plan | Yes |
ORIENTATION INFO (CFIORT)
Orientation will be 3 days long and held in Dallas, TX; Joplin, MO; Taylor, MI or Conyers, GA. Amount paid per day depends on the location/state attended. All locations start on Monday and end on Wednesday or Thursday.
Lodging is provided (double occupancy rooms) as well as breakfast and lunch. Travel will be by bus, if the you wish to use another means of transportation CFI will reimburse you up to the cost of a bus ticket with a valid receipt.
USE ‘CFIORT’ IN MAPPING FOR ORIENTATION LOCATIONS
UPON COMPLETION OF THE PRESENTATION, RETURN TO THE CLOSE