OPEN IN CHROME AND BEGIN PRE-SCREENING
CARRIER DETAILS
PROCEED TO APPLICATION FOR BULK TRANSPORT: REGIONAL DRY BULK-HANNIBAL, MO
CODE: RBRDBHMO
AVG. PAY $1,200-$1,500/wk & BENEFITS
HOME EVERY WEEKEND
MOSTLY TOUCH FREIGHT
QUALIFICATIONS:
MUST BE AT LEAST 21 YEARS OF AGE AND HAVE HELD A US DRIVER’S LICENSE FOR THE LAST 12 CONSECUTIVE MONTHS
MUST HAVE A MINUMUM 6 MONTHS OF VERIFIED CLASS A CDL EXPERIENCE WITHIN THE LAST YEAR
TWIC CARD PREFERRED
***See the CARRIER SPREADSHEET and the QUALIFICATIONS SECTION on the CARRIER DETAILS PAGE for more qualification requirements.***
HIRING AREA
LIVE CALL SCRIPTS
IS YOUR DRIVER POTENTIALLY QUALIFIED FOR THIS JOB?
– Do they live within the hiring area?
YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS
“Hello, can I speak with _____? Hi this is __________ with _____. How are you doing today? I’m calling about an application you had submitted recently on indeed for a Regional Class A CDL Truck Driver – Home Weekly route.”
“The job we’re talking about today is a regional route delivering bulk commodity freight (mostly cement) within the states of IL, IN and MO as well as Western OH and Southern MI. It’ll be mainly driver load/unload. You’ll be home weekends making an average of $1,200-$1,500/wk.”
“Does that sound like something you’d be interested in?”
COMMON OBJECTIONS
THE PAY RATE IS TOO LOW
HOME DAILY ACCOUNTS
“I understand what you’re saying, but you have to realize that with these local accounts the fact that you’re home in your own bed everyday is basically part of the compensation. Most drivers are willing to take a bit less pay in exchange for that benefit. And most home daily jobs also require you to start with a night driving shift because the more desirable day shifts go to the drivers with seniority; typically those with years and years on that account.
REGIONAL & OTR ACCOUNTS
“I understand what you’re saying, but I’ll bet they didn’t guarantee you a certain amount of miles or pay per week. You need to understand that I talk to drivers every single day who took a job because the pay rate sounded really good, but now they’ve been sitting at the house for two weeks with a shiny brand new truck in the yard just waiting to get dispatched on a load. Their bills aren’t getting paid and so they call me back to ask if the job we talked about is still available. Sadly in most cases the answer ends up being no.
“The important difference here is freight volume. The carrier I’m trying to set you up with is a strong national carrier with excellent, reliable freight volume who is going to be able to make sure you’re getting your mileage in ever week. (and if applicable) this job has a guaranteed weekly pay of $________, so you’re going to be making money whether that truck moves an inch or not.
I DON’T WANT TO DRIVE AT NIGHT
“Most of the jobs we have require night driving at least to start. The more desirable day routes typically go to the drivers that have been on the job the longest; and that’s especially true for the local home daily jobs. Also, if you’re going to hold out for a day-time driving job, then there’s probably going to be a little less pay that what you’d be getting driving the night routes. Simply because, just like with home daily jobs, since they’re more popular routes they can get away with paying a little less on those accounts.
I DON’T LIKE THAT CARRIER
ME OR SOMEONE ELSE HAS HAD A BAD EXPERIENCE WITH THAT CARRIER
“Let me ask you this: As long as the paychecks clear when you go to cash them, what difference does it really make whose logo is painted on the side of the truck? I mean I understand if you or someone you know had a bad experience once, or maybe you’ve heard rumors about someone who did. But just like any other national company, there are good employees and there are bad ones. It doesn’t necessarily reflect on the entire company and all their employees.
“The other side of that coin is that if it’s someone else that had a bad experience, then you’ve got to realize that you and I weren’t there. We don’t really know the actual circumstances around any situation because there are always two sides to every story, and you’re making important, life-changing calculations for your own life and career based on the single side of someone else’s story. And for every bad experience you’ve heard about, I can name ten drivers who love that carrier and brag about them all the time. If you have a bad experience with a Walmart employee we don’t generally boycott Walmart for the rest of our lives. And likewise, a lousy dispatcher from Houston or wherever isn’t going to be in (DRIVER’S AREA). In fact, they probably won’t be tolerated at that carrier for long at all if they’re making their drivers quit, or asking them to do something illegal…
THAT CARRIER HAS A BAD REPUTATION
“There are certain carriers who are willing to give first time drivers a seat, and problem drivers a second chance. And fortunately that’s the case, otherwise there would be no place for new drivers to cut their teeth and gain the experience they need to progress in their career. And there aren’t very many drivers out there who have a perfectly clean driving record with no dings whatsoever for as long as they’ve been in a truck.
“At the end of the day what I’m proposing is just a temporary job; not a marriage. This is a strong and reputable carrier with really nice late model trucks and they boast a pretty high retention rate. They keep their drivers out on the road earning with good, steady freight volume, and this job will provide you with an immediate opportunity to earn good money while adding more experience to your resume so that we can get you an even better job a few months down the road. Some of their drivers may not be the best there ever was, but they’re earning paychecks that clear the bank every week. In your time there you can prove the stereotype wrong. Go out there and be the best driver on the road.
TOO MUCH HOME TIME
“Most of our carriers are more than happy to let you stay out longer and take less home time if you’d rather keep your wheels turnin’ and earnin’. I’ll double check with the carrier to make sure that’s the case with this particular account, and I’ll also put you in direct contact with one of their reps so that you can ask them any other questions that you might think of.
“In the meantime, let me go ahead and get a good application on file for you. These seats are extremely competitive, and our best shot at securing a seat for you is to go ahead and get your application submitted as soon as possible, because this particular account is really popular and tends to close quickly, so it’s important that we go ahead and get your hat in the ring as quickly as possible, while we still can. Once I have a completed application on file you’ll never have to do another application with us again. With each subsequent job you take through us we just update your info and send it on to the carriers for you, allowing for a much quicker, easier, and streamlined application process for you.
I HAVE TO TALK TO MY SPOUSE…
“Hey I can totally understand and appreciate that. We want everyone to be on the same page and excited about this opportunity. But I’ll tell you what, instead of you having to try and memorize and repeat all the important information about this job, how about we get on the phone with him/her on a 3-way call, so that way I can give both of you all the information at the same time? That way I can answer any questions he/she may have as well. Can we do that right now?
IF NOT NOW, SET UP A TIME WHEN YOU CAN CALL THE DRIVER BACK TO INITIATE A 3-WAY CALL.
YES IT DOES!
“OK, so first of all, let me ask you this..”
-What is it you’re currently doing, and what’s got you looking for a change today?
– Are you at least 21 years old?
– Do you have at least 6 months verified CDL experience with a combination Tractor Trailer (no training time counted) within the last year?
IF YES, DO THE PRE-SCREENING, THEN
IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED
“OK, so far everything looks good. Let me go ahead and give you all the details about the job and the carrier from top to bottom, and at the end if you have any questions I’ll be happy to track down any additional information for you that I don’t already have.”
DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE
THE CLOSE
“Did you have any other questions about the job or the carrier that I didn’t cover?”
(If you don’t have the answer or can’t find it, assure the driver that they will be contacted by a carrier rep and can ask more detailed questions within the next 24-48 hours)
THE ‘COME TO JESUS’ MEETING
“It looks like we may have a good match here and I’m confident that I can get you this seat. But before I submit your application with my name on it I need to make sure this is the job you want. If there are any other opportunities you’re interested in or waiting to see about, then I’d encourage you to go ahead and see about those jobs and then get back with me once you’re ready to commit to this opportunity.”
“When I submit an application to one of my carriers, I’m giving them the assurance that I have a qualified driver who wants the job and is committed to taking the seat if they get the offer. If that isn’t you then that’s fine, it’s not going to hurt my feelings, but I have to protect my reputation with our carriers”.
“If you’re ready to get orientation scheduled then I can go ahead and get your application submitted right now. And when this carrier sees our apps come in, they tend to put those up at the top of the stack because they know we bring them a lot of really good, highly qualified drivers.”
“Would you like to go ahead and get your application in process today?”
IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS
“Well, unfortunately it sounds like this position may not be the best fit for you, but I do have another job in mind that I think may be perfect if you’d like to hear about that.”
I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU
“Unfortunately, it sounds like this position may not be the best fit for you, but like I said, we work with more than 50 carriers, so let me get some additional information from you so we can get you into our system and then I’ll give you a call as soon as I find a better fit for you.
“The job you applied for was a regional position, home weekly. Is that what you’re looking for, or how much home time are you needing to get?
“Are you willing to do some unloading for higher pay or do you prefer more of a Drop & Hook situation? And what kind of pay range do you need for a job to make sense for you?”
(Remind your driver that the home daily and no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs do). Take notes on the driver’s responses and preferences.
“I’m going to send you our intelli-app link. Once you fill that out and submit it we’ll be able to see what we have that you may be interested in and qualified for. At that point I can just give you a call back and if you love the job we’ll have most of what we need to get an application submitted for you right away.
“Be sure to save my number so that you’ll know it’s me because if I call you back then it means I’ve found something that I think you’ll love!
NO THANKS…
“That’s the job you had applied for. What is it you’re actually wanting? (listen to the response)
ONCE YOU HAVE ENOUGH INFORMATION, GO TO GOOGLE EARTH TO LOOK FOR JOBS IN THE APPLICANT’S AREA THAT MEET THEIR PREFERENCES. IF YOU NEED MORE INFORMATION, CONTINUE WITH THE FOLLOWING PROBING QUESTIONS:
“What’s your preference on home time? Are you willing to do some unloading or do you prefer more of a Drop & Hook situation? And what kind of pay are you looking for?”
(Keep in mind, and remind your driver that the home daily, no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs) Take notes on the driver’s responses and preferences.
I DO HAVE SOME OTHER OPTIONS
GO TO THE JOB PAGE FOR THE RECOMMENDED JOB
I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU
“Let me go ahead and ask you just a few more questions to finish up our intake sheet and then I’ll get you off the phone. I think I may have some other jobs in your area that might be a better fit for you.
DO THE PRE-QUAL
“Okay [DRIVER], I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something and if you love the job, then we’ll already have most of what we need to get an application submitted for you right away.
SEND THE INTELLI-APP LINK TO YOUR DRIVER:
INTELLIAPP LINK HERE
VOICEMAIL SCRIPT
“Hi, [Driver] this is _____ with _____ I’m trying to reach you regarding an application you had submitted recently on indeed for a Regional Class A CDL Truck Driver – Home Weekly route. Please give me a call back as soon as you can at _____. Thank you and have a great day!”
NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER
“Hello, can I speak with __________? Hi , this is _________ with _____. How you doing today? I’m calling about an application you had submitted recently on indeed for a Regional Class A CDL Truck Driver – Home Weekly route.”
“I’ve been looking over your information and it looks like…
GO OVER POTENTIALLY DISQUALIFYING INFORMATION WITH THE DRIVER AND VERIFY ACCURACY TO OFFICIALLY DQ THEM.
THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ
“Unfortunately, due to those factors I’m not going to be able to get you this seat today. But like I said before, we do work with lots of different carriers with lots of different qualifications and driver needs.
“I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something. Then if you love the job we’ll already have most of what we need to get an application submitted for you right away. So be sure to save my number so you’ll know it’s me calling you back!
SEND THE INTELLI-APP LINK TO YOUR DRIVER:
INTELLIAPP LINK HERE
VOICEMAIL SCRIPT
“Hi, [Driver] this is ________ with _____. I’m trying to reach you regarding an application you had submitted recently on indeed for a Regional Class A CDL Truck Driver – Home Weekly route. Please give me a call back as soon as you can at ____. Thank you and have a great day!”
JOB DETAILS
This is a regional route delivering bulk commodity freight (mostly cement) within the states of IL, IN and MO as well as Western OH and Southern MI. Loads will originate in Quincy, IL and can run up into Southern MI, down into OH and back. It’ll be mainly driver load/unload.
You’ll be home weekly working Monday-Friday running an average of 2,200-2,500 miles per week. So you’ll be home on weekends but you may get in on a Saturday.
Compensation will be based on mileage and load/unload pay. Your mileage rate will depend on verifiable experience and range from $0.50-$0.55 CPM. In addition to that you’ll get $16 per load event and $22 per unload. Everything considered your average weekly pay will be $1,200-$1,500.
0-1yr – 0.50
1-2 yrs – 0.51
2-3 yrs – 0.52
3-4 yrs – 0.53
4-5 yrs – 0.54
5-7 yrs – 0.55
NEXT, GO OVER THE BENEFITS PACKAGE
QUALIFICATIONS
The following table is general carrier info. Pay attention to the qualifications listed in red at the top of the job info page for that job’s specific qualifications/requirements.
Pre-Qualifications | |
Minimum Age | 21 years of age |
Minimum Experience (tractor Trailer/OTR) |
Bulk Division Drivers: Must have a minimum of 6 months verified CDL experience with a combination Tractor Trailer (no training time counted) Liquid Division: Drivers must have a minimum of 24 months verified CDL experience with a combination Tractor Trailer (no training time counted) OR 6 month of previous Liquid experience. Prefer no more than 5 jobs in the last 3 years (available for review) *** Cannot currently hold an “Occupational” or “Restricted” license or work permit |
Moving Violations (max in 3 year period) | No more than 3 in the past 3 years |
Policy on License suspensions | Will review |
DOT Recordable Accidents | None within the last year Within the past 13-24 months will need a safety review |
Incidents (max in 3 year period) | No more than 3 in the past 3 years |
Ticket / Accident / Incident Combo | 5 combined preventable accidents & moving violations |
Maximum Major Moving Violation (in the last 3 years) | Will allow one in the past 3 years, but it must be outside of 6 months old |
Major Moving Violations- that are automatic DQ’s |
None within the past 6 months Careless/Reckless 15+ Over CMV or POV Hand held: texting/calling Following too close Failure to stop @ RR crossing Driving CMV w/out CDL or proper endorsement |
Max. Number of Jobs- in the last 3 years | No more than 10 in the past 3 years No more than 5 in the past year |
Policy Against Unemployment- even if it is accounted for | More than 18 months unemployment time in the past 3 years requires a review by a recruiting manager |
Terminated Applicants | Terminations from the previous employers within the last 1 year will require a review by recruiting manger Safety terms within the last 3 years must be reviewed by Safety |
Felony Convictions – How old must they be? Based off the conviction date? What are the “silver bullets”? |
None in the past 7 years None of the following in a lifetime; Aggravated Sexual Assault Drug Trafficking Assault w/Weapon Murder Robbery Kidnapping * No current Probation or Parole |
Misdemeanors- How old must they be? Automatic DQ’s? |
Will review case by case * No current Probation or Parole |
DUI/DWI- What is the max number and what time frames do they need to fall outside of? |
No more than 2 in a lifetime 1st must be over 5 years old |
Is Haz-Mat Required? Is there a grace period for driver to obtain it? |
Hazmat is required at the time of the app if needed per the Job Description |
Reimbursed for Haz-Mat? | No |
Other Endorsements Required | Tankers required at the time of the app |
Long Form Physical Required Up Front? | Med card required at the time of the app |
DOT Physical Requirements | Will accept current physical if it does not expire inside of 3 months |
Drug Testing | Urine Hair |
Other Automatic DQ’s. | N/A |
BENEFITS
MEDICAL/VISION INS
PAID ORIENTATION/TRAINING/VACATION
Benefits begin 1st of the month following 60 days from date of hire
NEXT, GO OVER EQUIPMENT INFO
EQUIPMENT INFO
The Bulk Transport fleet of Mack, Freightliner, International and Volvo trucks average 3 years old or less. They consist of automatics and 10 speeds (Driver must be able to operate manual equipment) with a top speed of 65 on pedal and 68 on cruise. There are no APU’s and it depends on the fleet if inverters are allowed.
Most accounts will have assigned trucks. Whether or not those trucks can be taken home for time off is determined on a case by case basis. If allowed it will have to be parked in a secured, pre-approved location by OPS.
Pets and Riders NOT allowed.
NEXT, GO OVER CARRIER INFO
CARRIER INFO
Bulk Transport has been a successful company for over 50 years now. They offer regional and local routes delivering liquid tanker and dry van freight.
NEXT, GO OVER ORIENTATION INFO
Presentation | |
Sign-On Bonus | Not at this time |
Driver Types | Company Solo |
Types of Runs | Regional Local |
Type of Freight | Tanker Dry Bulk |
Type of Equipment |
Mack Freightliner International Volvo |
Transmission Type |
Automatic 10 Speed Manual – Drivers MUST be able to operate manual equipment |
Average age of tractor | 3 years old |
Is truck permanently assigned to the driver? | Most are permanent seat Some slip-seat |
Truck Speed |
Cruise: 68 MPH Pedal: 65 MPH |
Can truck be taken home for time off? | Case by case If allowed, secured pre-approved location by OPS |
Is truck equipped with Invertors / APU’s? | No Depends on fleet if inverters are allowed |
% of Drop and Hook | 0% |
% of No Touch | 0% |
% are Haz-Mat Loads | 75% |
Pay Scale (Solo) | Pay is below unless noted on the job description; 6-12 months: $0.60 cpm 1-2 years: $0.61 cpm 2-3 years: $0.62 cpm 3-4 years: $0.63 cpm 4-5 years: $0.64 cpm 5-6 years: $0.65 cpm 6-7 years: $0.66 cpm 7-8 years: $0.67 cpm |
Type of Driver Pay | Practical |
When are drivers paid? | Weekly Every Friday |
How are drivers paid? | Direct Deposit |
Pay Increase | Annual |
Primary Running Areas | Midwest SE Mid-Atlantic Canada |
Average Miles per wk. | See Job Descriptions |
Average Length of Haul | Regional: 250-500 miles |
Home Time / Days Out | See Job Descriptions |
Average Weekly Pay |
Regional: $1200-$1500 Local: $900-$1100 |
Driver Vacation Info | 1 week after 1 year |
How is Driver Vacation Calculated? | 52 week average |
EZ Pass provided | Yes |
Pre-Pass Provided | Yes |
Toll Cards Provided | N/A |
Type of Fuel Card | WEX |
Layover Pay | N/A |
Dock Detention Pay | Detention starts after 2 hours and pays $5.00 per hour |
Multi-Stop Pay | TBD |
New York City | N/A |
Safety Bonus | N/A |
Rider Policy | NO |
Pet Policy | NO |
Is there 24 hour dispatch? | Yes |
Does driver have routing / fuel stop flexibility? | Yes |
Qualcomm Provided | Yes Peoplenet |
Idle Air Policy | No max |
Is per diem optional? | Yes 0.14/mile (weekly miles) |
Paid Orientation |
Online Orientation completion & Hire: $200 (on 1st check Fri/week following Hire) Onsite Training: $120/day Jacksonville or Fenton Road Training: Dry Bulk: $120/day Liquid: $120/day – Week 1 on the truck/road training $200/day – Week 2 on the truck/road training |
How long is Orientation |
Online Orientation & P/E Drug Screening This portion of ‘orientation’ generally takes drivers 2.5-3 hrs to complete (online) Consists of approximately 31/32 online tasks including: Upload of personal information: CDL/Medical Card/SS card Review/acceptance of BTC policies Recurrent HM Training Videos ALL drivers must complete this task regardless whether or not they are onboarding for a HM position This is a Federal Motor Carrier Safety Administration regulation (for carriers who haul HM material) Following completion of online orientation, applicants are scheduled to attend Onsite Training either in Jacksonville FL (dry bulk fleets) or Fenton MO (liquid fleets) This 5 day onsite component includes: 1.5-2 days of classroom Standard driver road test Introduction to pneumatic or liquid tank equipment Initial training start Following completion of onsite training, applicants complete additional Road Training Dry Bulk drivers: Dry bulk applicants return to their ‘home terminal’ to complete 5-7 days of road training Liquid drivers: Depending fleet & domicile, they will either remain in the Greater STL area to complete 1 to 2 wks of mandatory road training regardless driving/liquid experience OR, they will return to their ‘home terminal’ to complete mandatory road training Liquid Drivers Minimum 6 mos previous verified recent t/t liquid tanker experience Must complete 1 Wk of road training Minimum 24+ mos previous verified t/t experience (DV/Reefer/FB) – NO PREVIOUS LIQUID TANKER EXPERIENCE Must complete 2 Wks of road training |
Orientation is held where? | Fenton, MO – Liquid Jacksonville, FL – Dry Bulk |
What day does orientation start / end? | Starts on Mondays |
Lodging Provided (Where will the driver be staying?) | Yes Fenton, MO: Rte 66 or Drury Inn Jacksonville, FL: Microtel Single occupancy |
Meals Provided | Breakfast Lunch |
Travel Provided | Plane Car Rental * Current max mileage reimburse allowed |
Insurance Starts When? | Benefits begin 1st of the month following 60 days from date of hire BCBS |
Vision Insurance | VSP Vision |
Life Insurance | N/A |
401 (k) Retirement Plan | N/A |
ORIENTATION INFO
Orientation will consist of both online and onsite tasks.
The online portion generally takes 2.5-3 hours. It consists of approximately 31-32 tasks that include the following:
-Upload of personal information: CDL/Medical Card/SS card
-Review/acceptance of BTC policies
-Recurrent HM Training Videos (ALL drivers must complete this task regardless of whether or not they are onboarding for a HM position.)
After completion of the online tasks, you are scheduled to attend onsite training in Jacksonville, FL for dry bulk or Fenton, MO for liquid. The 5 day onsite component includes the following:
-1-2 days of classroom
-Standard driver road test
-Introduction to pneumatic or liquid tank equipment
-Initial training start
After completion of onsite training you will complete Road Training.
Dry Bulk applicants return to their “home terminal” to complete 5-7 days of training. For the Liquid applicants it depends on the fleet and domicile. They
will either remain in the Greater St. Louis area to complete 1-2 weeks of mandatory road training, regardless of any experience with liquid, or they will return to their “home terminal” to complete the mandatory training.
For LIQUID DRIVERS:
If 6 months previous, recent T/T liquid tanker experience can be verified the driver must complete 1 week of road training. For drivers with a minimum of 24+ months previous verified T/T experience (dry van, flatbed, reefer), so those with no liquid tanker experience must complete 2 weeks of road training.
Lodging for orientation is provided at the Drury Inn for the Fenton, MO location and Microtel for the Jacksonville, FL location. Both single occupancy rooms. Breakfast and lunch will be provided as well as plane or car rental for travel.
PAID ORIENTATION
-Online Orientation completion & Hire: $200 (on 1st check Fri/week following Hire)
-Onsite Training: $120/day Jacksonville or Fenton
-Road Training:
Dry Bulk: $120/day
Liquid: $120/day – Week 1 on the truck/road training
$200/day – Week 2 on the truck/road training
UPON COMPLETION OF THE PRESENTATION, RETURN TO THE CLOSE