OPEN IN CHROME AND BEGIN PRE-SCREENING
CARRIER DETAILS
PROCEED TO APPLICATION FOR WEL: DED IL
CODE: RWDIL
$1,120/wk ($1,050 GTD) & BENEFITS
HOME WEEKLY FOR 34 HR RESET
NO-TOUCH REEFER FREIGHT
65% D&H
QUALIFICATIONS:
MUST HAVE 2 YEARS, VERIFIABLE OTR EXPERIENCE
MUST BE AT LEAST 23 YEARS OF AGE AND HAVE HELD A US DRIVER’S LICENSE FOR THE LAST 12 CONSECUTIVE MONTHS
COPY OF CDL (front and back), and MEDICAL CARD REQUIRED AT TIME OF APPLICATION
HIRING AREA
IL, IN, MO, WI, WEST OF COLUMBUS, OH AND THE SOUTHERN HALF OF MI
LIVE CALL SCRIPTS
IS YOUR DRIVER POTENTIALLY QUALIFIED FOR THIS JOB?
– Do they live within the hiring area?
YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS
“Hello, can I speak with _____? Hi this is __________ with ________. How are you doing today? I’m calling about an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Weekly Route.”
“The job we’re talking about today is a dedicated regional route delivering Truckload and multi stop/LTL temperature-controlled loads within the states of IL, IN, MI, MO, OH and WI. It’ll be 65% D&H, no
touch freight. You’ll be home weekly making an average of $1,120 per week with $1,050 guaranteed.”
“Does that sound like something you’d be interested in?”
COMMON OBJECTIONS
THE PAY RATE IS TOO LOW
HOME DAILY ACCOUNTS
“I understand what you’re saying, but you have to realize that with these local accounts the fact that you’re home in your own bed everyday is basically part of the compensation. Most drivers are willing to take a bit less pay in exchange for that benefit. And most home daily jobs also require you to start with a night driving shift because the more desirable day shifts go to the drivers with seniority; typically those with years and years on that account.
REGIONAL & OTR ACCOUNTS
“I understand what you’re saying, but I’ll bet they didn’t guarantee you a certain amount of miles or pay per week. You need to understand that I talk to drivers every single day who took a job because the pay rate sounded really good, but now they’ve been sitting at the house for two weeks with a shiny brand new truck in the yard just waiting to get dispatched on a load. Their bills aren’t getting paid and so they call me back to ask if the job we talked about is still available. Sadly in most cases the answer ends up being no.
“The important difference here is freight volume. The carrier I’m trying to set you up with is a strong national carrier with excellent, reliable freight volume who is going to be able to make sure you’re getting your mileage in ever week. (and if applicable) this job has a guaranteed weekly pay of $________, so you’re going to be making money whether that truck moves an inch or not.
I DON’T WANT TO DRIVE AT NIGHT
“Most of the jobs we have require night driving at least to start. The more desirable day routes typically go to the drivers that have been on the job the longest; and that’s especially true for the local home daily jobs. Also, if you’re going to hold out for a day-time driving job, then there’s probably going to be a little less pay that what you’d be getting driving the night routes. Simply because, just like with home daily jobs, since they’re more popular routes they can get away with paying a little less on those accounts.
I DON’T LIKE THAT CARRIER
ME OR SOMEONE ELSE HAS HAD A BAD EXPERIENCE WITH THAT CARRIER
“Let me ask you this: As long as the paychecks clear when you go to cash them, what difference does it really make whose logo is painted on the side of the truck? I mean I understand if you or someone you know had a bad experience once, or maybe you’ve heard rumors about someone who did. But just like any other national company, there are good employees and there are bad ones. It doesn’t necessarily reflect on the entire company and all their employees.
“The other side of that coin is that if it’s someone else that had a bad experience, then you’ve got to realize that you and I weren’t there. We don’t really know the actual circumstances around any situation because there are always two sides to every story, and you’re making important, life-changing calculations for your own life and career based on the single side of someone else’s story. And for every bad experience you’ve heard about, I can name ten drivers who love that carrier and brag about them all the time. If you have a bad experience with a Walmart employee we don’t generally boycott Walmart for the rest of our lives. And likewise, a lousy dispatcher from Houston or wherever isn’t going to be in (DRIVER’S AREA). In fact, they probably won’t be tolerated at that carrier for long at all if they’re making their drivers quit, or asking them to do something illegal…
THAT CARRIER HAS A BAD REPUTATION
“There are certain carriers who are willing to give first time drivers a seat, and problem drivers a second chance. And fortunately that’s the case, otherwise there would be no place for new drivers to cut their teeth and gain the experience they need to progress in their career. And there aren’t very many drivers out there who have a perfectly clean driving record with no dings whatsoever for as long as they’ve been in a truck.
“At the end of the day what I’m proposing is just a temporary job; not a marriage. This is a strong and reputable carrier with really nice late model trucks and they boast a pretty high retention rate. They keep their drivers out on the road earning with good, steady freight volume, and this job will provide you with an immediate opportunity to earn good money while adding more experience to your resume so that we can get you an even better job a few months down the road. Some of their drivers may not be the best there ever was, but they’re earning paychecks that clear the bank every week. In your time there you can prove the stereotype wrong. Go out there and be the best driver on the road.
TOO MUCH HOME TIME
“Most of our carriers are more than happy to let you stay out longer and take less home time if you’d rather keep your wheels turnin’ and earnin’. I’ll double check with the carrier to make sure that’s the case with this particular account, and I’ll also put you in direct contact with one of their reps so that you can ask them any other questions that you might think of.
“In the meantime, let me go ahead and get a good application on file for you. These seats are extremely competitive, and our best shot at securing a seat for you is to go ahead and get your application submitted as soon as possible, because this particular account is really popular and tends to close quickly, so it’s important that we go ahead and get your hat in the ring as quickly as possible, while we still can. Once I have a completed application on file you’ll never have to do another application with us again. With each subsequent job you take through us we just update your info and send it on to the carriers for you, allowing for a much quicker, easier, and streamlined application process for you.
I HAVE TO TALK TO MY SPOUSE…
“Hey I can totally understand and appreciate that. We want everyone to be on the same page and excited about this opportunity. But I’ll tell you what, instead of you having to try and memorize and repeat all the important information about this job, how about we get on the phone with him/her on a 3-way call, so that way I can give both of you all the information at the same time? That way I can answer any questions he/she may have as well. Can we do that right now?
IF NOT NOW, SET UP A TIME WHEN YOU CAN CALL THE DRIVER BACK TO INITIATE A 3-WAY CALL.
YES IT DOES!
“OK, so first of all, let me ask you this..”
-What is it you’re currently doing, and what’s got you looking for a change today?
– Are you at least 23 years old?
– Do you have at least 2 years, verifiable Class A CDL OTR experience?
IF YES, DO THE PRE-SCREENING, THEN
IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED
“OK, so far everything looks good. Let me go ahead and give you all the details about the job and the carrier from top to bottom, and at the end if you have any questions I’ll be happy to track down any additional information for you that I don’t already have.”
DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE
THE CLOSE
“Did you have any other questions about the job or the carrier that I didn’t cover?”
(If you don’t have the answer or can’t find it, assure the driver that they will be contacted by a carrier rep and can ask more detailed questions within the next 24-48 hours)
THE ‘COME TO JESUS’ MEETING
“It looks like we may have a good match here and I’m confident that I can get you this seat. But before I submit your application with my name on it I need to make sure this is the job you want. If there are any other opportunities you’re interested in or waiting to see about, then I’d encourage you to go ahead and see about those jobs and then get back with me once you’re ready to commit to this opportunity.”
“When I submit an application to one of my carriers, I’m giving them the assurance that I have a qualified driver who wants the job and is committed to taking the seat if they get the offer. If that isn’t you then that’s fine, it’s not going to hurt my feelings, but I have to protect my reputation with our carriers”.
“If you’re ready to get orientation scheduled then I can go ahead and get your application submitted right now. And when this carrier sees our apps come in, they tend to put those up at the top of the stack because they know we bring them a lot of really good, highly qualified drivers.”
“Would you like to go ahead and get your application in process today?”
IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS
“Well, unfortunately it sounds like this position may not be the best fit for you, but I do have another job in mind that I think may be perfect if you’d like to hear about that.”
I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU
“Unfortunately, it sounds like this position may not be the best fit for you, but like I said, we work with more than 50 carriers, so let me get some additional information from you so we can get you into our system and then I’ll give you a call as soon as I find a better fit for you.
“The job you applied for was a dedicated regional route – home weekly. Is that what you’re looking for, or how much home time are you needing to get?
“Are you willing to do some unloading for higher pay or do you prefer more of a Drop & Hook situation? And what kind of pay range do you need for a job to make sense for you?”
(Remind your driver that the home daily and no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs do). Take notes on the driver’s responses and preferences.
“I’m going to send you our intelli-app link. Once you fill that out and submit it we’ll be able to see what we have that you may be interested in and qualified for. At that point I can just give you a call back and if you love the job we’ll have most of what we need to get an application submitted for you right away.
“Be sure to save my number so that you’ll know it’s me because if I call you back then it means I’ve found something that I think you’ll love!
NO THANKS…
“That’s the job you had applied for. What is it you’re actually wanting? (listen to the response)
ONCE YOU HAVE ENOUGH INFORMATION, GO TO GOOGLE EARTH TO LOOK FOR JOBS IN THE APPLICANT’S AREA THAT MEET THEIR PREFERENCES. IF YOU NEED MORE INFORMATION, CONTINUE WITH THE FOLLOWING PROBING QUESTIONS:
“What’s your preference on home time? Are you willing to do some unloading or do you prefer more of a Drop & Hook situation? And what kind of pay are you looking for?”
(Keep in mind, and remind your driver that the home daily, no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs) Take notes on the driver’s responses and preferences.
I DO HAVE SOME OTHER OPTIONS
GO TO THE JOB PAGE FOR THE RECOMMENDED JOB
I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU
“Let me go ahead and ask you just a few more questions to finish up our intake sheet and then I’ll get you off the phone. I think I may have some other jobs in your area that might be a better fit for you.
DO THE PRE-QUAL
“Okay [DRIVER], I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something and if you love the job, then we’ll already have most of what we need to get an application submitted for you right away.
SEND THE INTELLI-APP LINK TO YOUR DRIVER:
INTELLIAPP LINK HERE
VOICEMAIL SCRIPT
“Hi, [Driver] this is _____ with _____. I’m trying to reach you regarding an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Weekly Route. Please give me a call back as soon as you can at ______. Thank you and have a great day!”
NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER
“Hello, can I speak with __________? Hi , this is _________ with _________. How you doing today? I’m calling about an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Weekly Route.”
“I’ve been looking over your information and it looks like…
GO OVER POTENTIALLY DISQUALIFYING INFORMATION WITH THE DRIVER AND VERIFY ACCURACY TO OFFICIALLY DQ THEM.
THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ
“Unfortunately, due to those factors I’m not going to be able to get you this seat today. But like I said before, we do work with lots of different carriers with lots of different qualifications and driver needs.
“I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something. Then if you love the job we’ll already have most of what we need to get an application submitted for you right away. So be sure to save my number so you’ll know it’s me calling you back!
SEND THE INTELLI-APP LINK TO YOUR DRIVER:
INTELLIAPP LINK HERE
VOICEMAIL SCRIPT
“Hi, [Driver] this is ________ with ________. I’m trying to reach you regarding an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Weekly Route. Please give me a call back as soon as you can at ________. Thank you and have a great day!”
JOB DETAILS
This is a dedicated regional route delivering Truckload and multi stop/LTL temperature-controlled loads within the states of IL, IN, MI, MO, OH and WI. Top customers include Tyson, Belgioioso and Nestle. You’ll primarily travel the Midwest with an occasional load outside those lanes based on customer needs. Nights and days are both required. It’ll be 65% D&H, no touch freight.
You’ll be home weekly for your 34 hr. reset. There won’t be a set day for off time and weekends are not guaranteed.
Compensation will be based on mileage and stop off pay. You’ll get $0.56 CPM (includes a $0.10cpm per diem) and $30 for stop off pay putting your weekly average around $1,120 with $1,050 guaranteed.
NEXT, GO OVER THE BENEFITS PACKAGE
QUALIFICATIONS
The following table is general carrier info. Pay attention to the qualifications listed in red on the job info page for that job’s specific qualifications/requirements
TEMPORARY REQUIRMENTS FOR LESS EXPERIENCED DRIVERS
Pre-Qualifications | |
Minimum Age | 23 |
Minimum Experience (tractor Trailer/OTR) | 2 Years OTR in the last 3 Years (Section A on the Driver Grading System) 18-23 months of experience (Section A on the Driver Grading System) – Less experience needed, and held to a higher standard on the MVR/PSP violations * Must have MAJORITY OTR experience. (Sleeping in a truck, running log books) |
Moving Violations | No more than 2 in the past 12 months No more than 4 in the past 3 years No Serious moving violations in the past 3 years |
Serious Moving Violations |
None in the past 3 years; -Excessive speed (15mph + ) -Reckless/careless driving -Leaving the scene -Hit and run -Failure to report -Violation as a result of an accident -Improper or erratic lane change -Following too close -Operating a commercial motor vehicle without a valid CDL or possession of a CDL or without proper class or endorsement -Texting in violation of state or local law -The use of a hand-held mobile telephone while driving -Speeding in a work/construction zone |
Policy on License suspensions | Will Review |
Incidents/Accidents | 0 in the last 12 months No more than 3 in the last 3 years None of the following in the past 7 years: Ran off road Dropped trailer Topped trailer Jackknife Rollover No Preventable DOT Accidents in the past 3 years * Incidents are anything none DOT preventable. As long as non DOT preventable, it’s not an DQ for having just one in the past 12 months. |
Max. Number of Jobs- in the last 3 years | No more than 3 in the last 12 months No more than 9 in the past 3 years *** No Job Hoppers!!! *** WEL is not interested in drivers with like 20+ jobs in the past 10 years |
Policy Against Unemployment- even if it is accounted for | Will review |
Terminated Applicants | No safety terminations |
Felony Convictions – How old must they be? Based off the conviction date? What are the “silver bullets”? |
Will Review |
Misdemeanors- How old must they be? Automatic DQ’s? |
Will Review |
DUI/DWI- What is the max number and what time frames do they need to fall outside of? |
None in the past 5 years |
Is Haz-Mat Required? Is there a grace period for driver to obtain it? |
No Hazmat required |
Reimbursed for Haz-Mat? | NA |
Haz-Mat Pay Info | NA |
Other Endorsements Required | NA |
Long Form Physical Required Up Front? | No |
Drug Testing | Urine only |
Other Automatic DQ’s. | No failed Drug Test in the last 5 years |
BENEFITS
MEDICAL/DENTAL/VISION/LIFE INS
PAID ORIENTATION/TRAINING/VACATION
401K RETIREMENT PLAN
Benefits available after 60 days of employment
NEXT, GO OVER EQUIPMENT INFO
EQUIPMENT INFO
You’ll be running 2021-2024 model Peterbilt 579 Ultralofts with automatic transmissions. WEL does have KW T680’s but they are rarely open. All trucks have APU’s (mostly ThermoKing but also some Carriers on older units). They also have refrigerators, power inverters and are governed at 70 mph on pedal and cruise. Cameras are outward facing only.
Trucks are permanently assigned and can be taken home for time off. Drivers in the Northeast can park at their Allentown, PA terminal and South FL drivers must be willing to park the truck at the Winter Haven Terminal for time off.
Riders are allowed but must be at least 6 years old and there will be a $16 per month charge. Dogs are allowed with a 60lb limit. There will be a $750 non-refundable deposit required paid at $75 per week. (Service animals are excluded from deposit as long as documentation is provided.)
NEXT, GO OVER CARRIER INFO
CARRIER INFO
WEL is an established company originally established in 1975 and is based out of Oklahoma City, OK. They currently offer OTR routes for company drivers delivering reefer freight. They haul pork, but not alcohol and can work with drivers who need that accommodated.
Presentation | |
Sign-On Bonus | None at this time |
Driver Types | Company Solo |
Type of Freight | Reefer They haul pork, but not alcohol and can work with drivers who need that accommodated |
Type of Equipment | 2021 – 2024 model Peterbilt 579 Ultralofts We have KW T680s but they are rarely open All trucks have APUs (mostly ThermoKing but also have some Carriers on older units) All trucks have refrigerators All trucks have power inverters Trucks are governed at 70 MPH on the cruise and 70 MPH on the pedal Outward facing cameras ONLY |
Transmission Type | Automatics |
Is truck permanently assigned to the driver? | YES |
Can truck be taken home for time off? | YES * Drivers in the Northeast can park at their Allentown, PA terminal * South FL Drivers must be willing to park the truck at the Winter haven Terminal when they go on home time |
% of Drop and Hook | 65% |
% of No Touch | 99% |
% are Haz-Mat Loads | <5% |
Pay Scale (Solo) | $0.62cpm (includes a $.10cpm per diem) Weekly Guarantee – $1,250 Average Miles = 2,087 Top 50% Average Mile = 2,697 Average Gross – $1,550 Top 50% Average Gross – $1,740 |
When are drivers paid? | Weekly |
How are drivers paid? | Direct Deposit |
Pay Increase | Upon Review |
Primary Running Areas | East of I35 – Non-forced to NYC (Expect to run all 48 however) |
Home Time / Days Out | 2 weeks out Every week out is one day home Up to 3 weeks out *** South FL – Drivers must be willing to stay out on the road 3 weeks at a time |
Driver Vacation Info | 1 week your first year2 your second year |
How is Driver Vacation Calculated? | 52 week avg. |
Rider Policy | Must be at least 6 years old $16 a month |
Pet Policy | 60lb limit Dogs only $75 a week up to $750 (excluding service animals with documentation) |
Is there 24 hour dispatch? | YES |
Does driver have routing / fuel stop flexibility? | NO |
Is per diem optional? | NO |
Paid Orientation | $125 per Day |
How long is Orientation | 3 days |
Orientation is held where? | De Pere, WI |
What day does orientation start / end? | Mondays-WednesdayWednesday-Friday |
Lodging Provided (Where will the driver be staying?) | YES |
Meals Provided (Breakfast / Lunch / Dinner) | Lunch |
Travel Provided (Bus / Plane /Car Rental) | Travel will be anything that the driver prefers as long as feasible in price |
Insurance Starts When? | See Benefits File |
NEXT, GO OVER ORIENTATION INFO
ORIENTATION INFO
Orientation will be 3 days long (Monday-Wednesday/Wednesday-Friday), paid at $125 per day and held in De Pere, WI. Lodging will be provided as well as lunch and travel. Travel will be anything the driver prefers as long as it’s feasible in price.
UPON COMPLETION OF THE PRESENTATION, RETURN TO THE CLOSE