OPEN IN CHROME AND BEGIN PRE-SCREENING
CARRIER DETAILS
PROCEED TO APPLICATION FOR AVERITT EXPRESS: DEDICATED CRACKER BARREL-LEBANON, TN
CODE: RADCBLTN
AVG $1,658/wk & BENEFITS
HOME WEEKLY
DISPATCHES SUNDAY AFTERNOON – MONDAY NOON
100% DRIVER UNLOAD
QUALIFICATIONS:
-Must live within a 100-mile radius of Lebanon, TN
-Must have 1 year of verifiable tractor-trailer experience within the past 3 years, including at least 6 months’ OTR experience
-Must be 21 years of age or older
-No convictions for Reckless Driving within the past 5 years
-No convictions for DUI within the past 5 years
-No suspensions or revocations within the last 5 years
-No serious violations within the previous 12 months (15 mph or greater, following too closely, improper passing, traffic offense committed in a CMV in connection with fatality)
-No more than 3 moving violations within the past 3 years
-No preventable DOT recordable accidents within the past 3 years
HIRING AREA
LIVE CALL SCRIPTS
IS YOUR DRIVER POTENTIALLY QUALIFIED FOR THIS JOB?
– Do they live within the hiring area?
YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS
“Hello, can I speak with _____? Hi this is __________ with _____ . How are you doing today? I’m calling about an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Weekly route.”
“The job we’re talking about today is a dedicated regional route taking pre-loaded trailers from Lebanon, TN and delivering to Cracker Barrel stores(merchandise, not food) throughout the eastern half of the U.S. You’ll unload merchandise into the storerooms at the customer locations. You’ll be home weekly and making an average of $1,658 per week.”
“Does that sound like something you’d be interested in?”
YES IT DOES!
“OK, so first of all, let me ask you this..”
-What is it you’re currently doing, and what’s got you looking for a change today?
– Are you at least 21 years old?
– Do you have at least 6 months verifiable Class A CDL Tractor Trailer experience within the last 3 years with 3 months OTR?
IF YES, DO THE PRE-QUAL, THEN
IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED
“OK, so far everything looks good. Let me go ahead and give you all the details about the job and the carrier from top to bottom, and at the end if you have any questions I’ll be happy to track down any additional information for you that I don’t already have.”
DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE
THE CLOSE
“Did you have any other questions about the job or the carrier that I didn’t cover?”
(If you don’t have the answer or can’t find it, assure the driver that they will be contacted by a carrier rep and can ask more detailed questions within the next 24-48 hours)
THE ‘COME TO JESUS’ MEETING
“It looks like we may have a good match here and I’m confident that I can get you this seat. But before I submit your application with my name on it I need to make sure this is the job you want. If there are any other opportunities you’re interested in or waiting to see about, then I’d encourage you to go ahead and see about those jobs and then get back with me once you’re ready to commit to this opportunity.”
“When I submit an application to one of my carriers, I’m giving them the assurance that I have a qualified driver who wants the job and is committed to taking the seat if they get the offer. If that isn’t you then that’s fine, it’s not going to hurt my feelings, but I have to protect my reputation with our carriers”.
“If you’re ready to get orientation scheduled then I can go ahead and get your application submitted right now. And when this carrier sees our apps come in, they tend to put those up at the top of the stack because they know we bring them a lot of really good, highly qualified drivers.”
“Would you like to go ahead and get your application in process today?”
IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS
“Well, unfortunately it sounds like this position may not be the best fit for you, but I do have another job in mind that I think may be perfect if you’d like to hear about that.”
I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU
“Unfortunately, it sounds like this position may not be the best fit for you, but like I said, we work with more than 50 carriers, so let me get some additional information from you so we can get you into our system and then I’ll give you a call as soon as I find a better fit for you.
“The job you applied for was a dedicated regional position, home weekly. Is that what you’re looking for, or how much home time are you needing to get?
“Are you willing to do some unloading for higher pay or do you prefer more of a Drop & Hook situation? And what kind of pay range do you need for a job to make sense for you?”
(Remind your driver that the home daily and no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs do). Take notes on the driver’s responses and preferences.
“I’m going to send you our intelli-app link. Once you fill that out and submit it we’ll be able to see what we have that you may be interested in and qualified for. At that point I can just give you a call back and if you love the job we’ll have most of what we need to get an application submitted for you right away.
“Be sure to save my number so that you’ll know it’s me because if I call you back then it means I’ve found something that I think you’ll love!
NO THANKS…
“That’s the job you had applied for. What is it you’re actually wanting? (listen to the response)
ONCE YOU HAVE ENOUGH INFORMATION, GO TO GOOGLE EARTH TO LOOK FOR JOBS IN THE APPLICANT’S AREA THAT MEET THEIR PREFERENCES. IF YOU NEED MORE INFORMATION, CONTINUE WITH THE FOLLOWING PROBING QUESTIONS:
“What’s your preference on home time? Are you willing to do some unloading or do you prefer more of a Drop & Hook situation? And what kind of pay are you looking for?”
(Keep in mind, and remind your driver that the home daily, no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs) Take notes on the driver’s responses and preferences.
I DO HAVE SOME OTHER OPTIONS
GO TO THE JOB PAGE FOR THE RECOMMENDED JOB
I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU
“Let me go ahead and ask you just a few more questions to finish up our intake sheet and then I’ll get you off the phone. I think I may have some other jobs in your area that might be a better fit for you.
DO THE PRE-QUAL
“Okay [DRIVER], I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something and if you love the job, then we’ll already have most of what we need to get an application submitted for you right away.
SEND THE INTELLI-APP LINK TO YOUR DRIVER:
INTELLIAPP LINK HERE
VOICEMAIL SCRIPT
“Hi, [Driver] this is _____ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Weekly route. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”
NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER
“Hello, can I speak with __________? Hi , this is _________ with _____. How you doing today? I’m calling about an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Weekly route.”
“I’ve been looking over your information and it looks like…
GO OVER POTENTIALLY DISQUALIFYING INFORMATION WITH THE DRIVER AND VERIFY ACCURACY TO OFFICIALLY DQ THEM.
THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ
“Unfortunately, due to those factors I’m not going to be able to get you this seat today. But like I said before, we do work with lots of different carriers with lots of different qualifications and driver needs.
“I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something. Then if you love the job we’ll already have most of what we need to get an application submitted for you right away. So be sure to save my number so you’ll know it’s me calling you back!
SEND THE INTELLI-APP LINK TO YOUR DRIVER:
INTELLIAPP LINK HERE
VOICEMAIL SCRIPT
“Hi, [Driver] this is ________ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Dedicated Regional Class A CDL Truck Driver – Home Weekly route. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”
JOB DETAILS
“This is a dedicated regional route taking pre-loaded trailers from Lebanon, TN and delivering to Cracker Barrel stores(merchandise, not food) throughout the eastern half of the U.S. Merchandise for each store is divided by a bulkhead so freight is not all mixed together. You will have to set up a ramp and two-wheel freight into the customer’s storeroom. Most stops take about an hour to unload. Runs vary throughout the week but you’ll typically run 2 routes per week.”
“You’ll be home weekly. Dispatches will be from Sunday afternoon through Monday at noon. Sunday dispatch gets home on Friday, Monday dispatch gets home Friday evening or Saturday morning.”
“Compensation will be based on mileage and unload pay. Unload pay is $0.185 per case which could average $360 per trailer. You’ll also get $15 per week for tub pickup. Your CPM will start at $0.60 and you’ll run an average of 1,850 miles per week. So everything considered, your average weekly pay will be $1,658.”
“You’ll ride with a current dedicated account driver for the first week to ensure a complete understanding of the customer’s processes and procedures. This will be a flat rate of $1,000 for the first week only. Also, during the slower months if not needed on this account you will be expected to work at another supply chain site, this will allow you to continue getting weekly work.”
NEXT, GO OVER THE BENEFITS PACKAGE
QUALIFICATIONS
***FACIAL HAIR POLICY UPDATED – See bottom of the qualifications table
The following table is general carrier info. Pay attention to the qualifications listed above in red for this job’s specific qualifications/requirements
| Pre-Qualifications | |
| Minimum Age | At least 21 years of age unless stated otherwise in individual job description |
| Minimum Experience (tractor Trailer/OTR) | –Regional/Dedicated OTR/ Dedicated Flex/Production and Event Minimum one year within past three years (includes at least six months OTR experience) –Dedicated Class B/Straight Truck Minimum six months within past three years –Dedicated Road Switcher Minimum six months within past three years –Dedicated Yard Switcher Minimum three months within past three years Local City/Dedicated Local/Team Shuttle/Intermodal/Etc Minimum one year within past three years Flatbed Minimum 4 months of flatbed tractor trailer experience in the past 3 years * All experience MUST be verifiable tractor/trailer experience * Straight/Dump Truck does not qualify * Tractor Trailer MUST be 43 foot or longer * Local tractor trailer experience only counts for local opportunities * We do not get credit for trainees at this time |
| Moving Violations (max in 3 year period) | No more than 3 in the last 3 years |
| DOT Recordable Accidents | No preventable DOT recordable accidents within the past 3 years No more than 3 preventable NON DOT preventable accidents within the past 3 year |
| Incidents (max in 3 year period) | No more than 3 in the past 3 years |
| Maximum Major Moving Violation (in the last 3 years) | None in the past 12 months (15 over, lane change, etc.) |
| License Suspensions | No suspensions in the last 5 years for Moving Violations |
| Max. Number of Jobs- in the last 3 years | No more than 3 in the past 1 year |
| Policy Against Unemployment- even if it is accounted for | Will Review |
| Terminated Applicants | Will review |
| Felony Convictions – How old must they be? Based off the conviction date? What are the “silver bullets”? |
None in the past 7 years All other charges will be reviewed * Go by conviction date |
| Misdemeanors- How old must they be? Automatic DQ’s? |
None in the past 3 years All other charges will be reviewed * Go by conviction date |
| DUI/DWI- What is the max number and what time frames do they need to fall outside of? |
None in the past 5 years * Go by conviction date |
| Is Haz-Mat Required? Is there a grace period for driver to obtain it? |
Drivers MUST have their hazmat at the time of applying |
| DOT Physical Requirements | Require a current physical Drivers are required to get a DOT Physical through Averitt during orientation |
| Drug Screening | Both Urine & Hair |
| Facial Hair Policy | Facial hair consisting of evenly cut, well-groomed full beards, goatees and mustaches that are closely shaped to the face – no more than 1/2 inch or 12 mm on a beard trimmer are acceptable. Sideburns: Must be trimmed above the earlobe. No pork chop or decorative sideburns Beards: No braiding, beads, elastic bands, or dyed colors other than the color that matches your natural hair color. No unnatural beard lines, neck lines, shapes, or design cuts Mustaches: No handlebars, no long drooping mustaches, no unnatural shapes, and no mustache wax. Mustaches (without lower facial hair) must not extend onto or over the upper lip and may not extend beyond or below the corners of the mouth |
BENEFITS
Benefit package includes:
- Paid time off including 8 paid holidays
- Excellent insurance coverage that includes medical, prescription, dental, vision and hearing starting as low as $94.55/week for family plans and $36.45/week for individual plans effective after 30 days
- Profit Sharing plan allows you to share in the rewards of our efforts, with a portion of our profits given back to you as monthly direct deposits into your retirement account
- Averitt’s fleet includes local, dedicated, and regional truck driver jobs. Drivers can change their driving preferences as their careers progress, including opportunities in operations and leadership
- PAID TRAINING! Must have 4+ months’ verifiable tractor-trailer experience in the past 3 years OR 6 months in the past 5 years to go through our 1-week program
- PAID ORIENTATION VARIES PER POSITION
- Company sponsored per diem program
NEXT, GO OVER EQUIPMENT INFO
EQUIPMENT INFO
Tractors will be either Volvos or Freightliners with automatic transmissions. 4-5 years old or newer. Top speed is 65 mph. Equipped with APU’s and 1000 watt inverters are allowed but must be installed by Averitt. Trucks are assigned except on the local accounts, local will be slip seating. Cameras are front facing and event only. Riders are allowed but pets are NOT.
NEXT, GO OVER CARRIER INFO
CARRIER INFO
The carrier for this route is Averitt Express. Founded in 1971, Averitt is an award winning company out of Fort Smith, AR.
NEXT, GO OVER ORIENTATION INFO
| Presentation | |
| Sign-On Bonus |
$5000.00 Sign on Bonus (REGIONAL ONLY) $2,500 at 90 $2500 at 180 days |
| Driver Types | Company Solo Company Team – Averitt will assign a team member if your driver doesn’t have one already in mind. They try to match them up so they get along. They won’t just stick them together randomly. If your driver has preferences, then please let us know so we can note that in the app as well when looking for a teammate. |
| Types of Runs | Local Regional Dedicated |
| Type of Freight | Dry Van Flatbed |
| Type of Equipment | Volvos Freightliners * Cameras: Front Facing – Event Only |
| Transmission Type | Auto |
| Average age of tractor | 4-5 years or newer |
| Is truck permanently assigned to the driver? | Yes Local is slip seating |
| Truck Speed | 65 mph |
| Can truck be taken home for time off? | No |
| Is truck equipped with Invertors / APU’s? | Apu’s, they do allow 1000 watt inverters MUST be installed by Averitt |
| % of Drop and Hook | Varies by job |
| % of No Touch | 100% no touch freight for Regional positions |
| % are Haz-Mat Loads | Varies by position |
| Pay Scale (Solo) | Varies by position Local Drivers are paid per hour depending on experience & location |
| Pay Scale (Team) | $0.65 cpm split with each team member having 1+ years tractor trailer experience outside of training. Requires both drivers to have Haz-Mat & Tanker endorsements. |
| Type of Driver Pay | Rand McNally Practical |
| When are drivers paid? | Every Friday |
| How are drivers paid? | Direct Deposit |
| Pay Increase | Varies by position |
| Primary Running Areas | Varies by position |
| Average Miles per wk. | Varies by position |
| Average Length of Haul | Varies by position |
| Home Time / Days Out | Varies by position |
| Average Weekly Pay | Varies by position |
| Driver Vacation Info | 1 week after 1st year 2 weeks after 3rd year 3 weeks after 11 years |
| How is Driver Vacation Calculated? | 52 week average |
| EZ Pass provided | Yes |
| Pre-Pass Provided | Yes |
| Toll Cards Provided (Which toll cards?) | N/A |
| Type of Fuel Card | ComData |
| Layover Pay | Layover ($200 after a 24 hr period- allowed 50 miles) |
| Dock Detention Pay | $20 after 2 hours for majority of customers |
| Multi-Stop Pay | Varies per position |
| New York City | Non-forced |
| Safety Bonus | N/A |
| Rider Policy | 30 day waiting period No charge to the Driver Only spouse and over 18 years old |
| Pet Policy | No pets allowed |
| Per Diem | Yes $66/day |
| Is there 24 hour dispatch? | Yes |
| Does driver have routing / fuel stop flexibility? | No |
| Qualcomm Provided | Yes |
| Paid Orientation | Varies per position |
| How long is Orientation | Varies per position |
| Orientation is held where? | All orientation is conducted either at the site or online depending upon what needs to be done. Road tests and physicals for example would be done at the site, where as some paperwork and videos they need to watch can be done at home. Their corporate office is in TN, but we no longer do orientation here unless they live nearby. |
| What day does orientation start / end? | Arrive Sunday then Mon-Thurs Orientation |
| Lodging Provided (Where will the driver be staying?) | Yes, Quality Inn 2 people to a room |
| Meals Provided (Breakfast / Lunch / Dinner) | Breakfast Lunch Dinner |
| Travel Provided (Bus / Plane /Car Rental) | Bus Plane Driving mileage reimbursement if driver chooses to drive themselves to orientation Gas for rentals will be reimbursed with receipts |
| Insurance Starts When? | 90 days |
| Insurance Cost | Starting as low as $81.70/week for family plans and $32.05/week for individual plans |
| Vision Insurance | Optional |
| Hearing Insurance | Optional |
| 401 (k) Retirement Plan | Profit Sharing Program |
ORIENTATION INFO
All orientation is conducted either at the site or online depending upon what needs to be done. Road tests and physicals for example would be done at the site, where as some paperwork and videos they need to watch can be done at home. Their corporate office is in TN, but we no longer do orientation there unless they live nearby.
Pay and length varies per position. You will arrive on Sunday and orientation will begin on Monday. Lodging is provided, 2 people per room at Quality Inn. Breakfast, lunch and dinner will be provided. Travel is provided by bus, plane or driving mileage reimbursement if driver chooses to drive themselves to orientation. Gas for rentals will be reimbursed with receipts.
Weekend Emergency Information
Step 1
- Confirm the Driver has received their Orientation Information by 5:00 p.m. EST on Fridays!
- Make sure the Driver is checking their Spam in their email!
Step 2
- In the event of an emergency over the weekend, please have the DRIVER call their Recruiter, which was given to them in the Orientation Information.
- Make sure the Driver leaves a message and his contact info!
UPON COMPLETION OF THE PRESENTATION, RETURN TO THE CLOSE